Payer Operations Lead

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Allara

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2020

👥 B2C

🧘 Wellness

💰 $26M Series B - Allara on 2025-01

B2C • Wellness

<Allara> Allara is a telehealth women’s specialty care platform that provides personalized, team-based medical and nutrition care for complex hormonal, metabolic, and gynecological conditions. Through virtual visits, board-certified OB-GYNs, endocrinologists, nurse practitioners, registered dietitians, and care concierges, Allara delivers comprehensive testing, individualized treatment plans, and ongoing monitoring, with insurance-supported or self-pay options.

📋 Description

• Build, document, and maintain end-to-end SOPs for payer contracting, enrollment, and credentialing workflows • Design quality controls and error-catching checkpoints to reduce rework • Identify bottlenecks in the expansion pipeline and drive cycle-time improvements • Keep enrollment and contracting trackers up to date and escalate blockers with proposed solutions • Conduct persistent follow-up with payers to confirm application receipt and resolve deficiencies • Prepare, submit, and track payer contract applications for health plan partnerships and service lines • Serve as a quality and productivity coach for offshore enrollment team members • Assist Sr. Manager with onboarding offshore contributors on payer processes and tools • Collaborate with RCM and payer strategy/business development teams

🎯 Requirements

• 2-3 years of experience in provider enrollment, credentialing, payer contracting, or healthcare administration (internship or adjacent revenue cycle experience considered) • Demonstrated experience building or documenting processes and SOPs • Experience coaching, training, or quality-reviewing others' work (formal management not required) • Comfort owning metrics and reporting on pipeline throughput • Highly independent and driven with relentless follow-up skills • Exceptional attention to detail and organizational skills

🏖️ Benefits

• Equity • Professional development & employee learning programs • Unlimited PTO & 11 company holidays • Medical, dental, and vision benefits • Health Savings Account (HSA) & Flexible Spending Account (FSA) • Long- and short-term disability coverage • Annual employee wellness stipend • 401(k) plan • Parental leave & family planning support benefits • Company-issued laptop • Annual work-from-home stipend • Commuter benefits (if applicable)