Casualty Adjuster – Auto Insurance

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🔥 25 minutes ago

🗣️🇪🇸 Spanish Required

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Logo of American Freedom Insurance Company

American Freedom Insurance Company

51 - 200 employees

🚘 Automotive

🛡️ Insurance

💸 Finance

Automotive • Insurance • Finance

American Freedom Insurance Company is a regional property & casualty insurer offering mandatory minimum limit auto insurance and related coverages through brokers and producers across several U. S. states. The company emphasizes customer service, claims handling, and long-term financial stability, holding an A+ (Superior) rating from A. M. Best. It serves individual consumers while partnering with agents and brokers for distribution and provides online services such as payments, claims reporting, and downloadable forms.

📋 Description

• Take full ownership of a diverse caseload of third-party automobile injury claims, proactively investigating, evaluating, negotiating, and resolving claims at all stages, including unrepresented, represented, early litigation, and time-sensitive policy limit demand cases. • Able to easily comprehend and apply policy language provisions, conditions and exclusions, incorporating knowledge of applicable state laws, judicial decisions and regulations • Responsible for an inventory of casualty claim files • Identify high-risk matters, maintain appropriate follow-up, and take timely action to mitigate unnecessary claim exposure, including legal, financial, and extra-contractual risk • Draft coverage position letters, denials or correspondence as needed • Manage claims to achieve fair and efficient timely resolutions while minimizing indemnity, defense, and claim expenses through effective investigation, evaluation, and negotiation • Able to work across teams in the claim department to collaborate and mentor personnel on coverage and liability concepts, driving accurate and timely decisions and settlement amounts • Identify process improvements to optimize business outcomes and increase efficiency • Assist in responding to attorney, regulatory, produce, vendor, and consumer inquiries

🎯 Requirements

• Minimum 5 years auto insurance casualty claim experience • Bachelor’s degree preferred • Spanish Speaking preferred • Advanced knowledge and proven success in the resolution of complex, severe-injury claims • Non-standard auto insurance experience preferred but not required - Tennessee experience a plus • Proficient and effective negotiation skills on complex claims • Attention to detail producing high quality work product • Able to critically think and offer practical solutions • Strong coverage and liability analysis skills • Knowledge of state laws and regulations relative to claim practices • Ability to solve problems and find solutions expeditiously • Understand concepts of court processes • Excellent oral and written communication skills • Proficiency with technology, primarily Microsoft Office – Word and Excel

🏖️ Benefits

• Competitive Salary: Rewarding your expertise and experience • Financial Security: 401K with up to a 6% company match • Health & Wellness: Choice of Blue Cross Blue Shield PPO, HMO, or HSA plans, Dental and Vision coverage, Access to telemedicine services • Growth/Stability: Over 12 consecutive years of profitable growth, confirmed by A+ Superior rating by A.M. Best • Work-Life Balance: Monday-Friday, 8 am-5 pm CST, with holiday pay and PTO • Employee Recognition: We celebrate work milestones to show appreciation for your contributions • Professional Growth: Paid training, state licensing reimbursement, and opportunities for advancement • Positive Culture: Enjoy our inclusive holiday events, employee referral bonuses, virtual team meetings, and more

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