Senior Order Management Analyst

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🏄 California – Remote

🏄 California – Remote

💵 $107k - $181k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

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Amplitude

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2012

☁️ SaaS

🤝 B2B

SaaS • AI • B2B

Amplitude is a leading analytics and insights platform that provides businesses with a comprehensive understanding of the entire customer journey. With products like Product Analytics, Web Analytics, and Session Replay, Amplitude offers deep behavioral analytics and AI tools to help organizations visualize user sessions, optimize product experiences, and drive business growth. The platform is designed to unify customer data across teams, enabling improved data quality and governance through its Customer Data Platform. Amplitude is particularly focused on facilitating growth, active user engagement, and monetization for a range of industries including financial services, eCommerce, media, and healthcare.

📋 Description

• Evaluate and process customer orders with a focus on accuracy, compliance, and downstream impact • Apply structured thinking to complex and non-standard deal scenarios, identifying risks and resolution paths • Partner with Sales, Finance, and RevOps to resolve order issues efficiently and prevent repeat errors • Analyze order data to identify patterns, root causes, and opportunities for process improvement • Document and operationalize improvements that increase consistency, scalability, and throughput

🎯 Requirements

• Bachelor’s degree in Business, Finance, Operations, or a related field (or equivalent practical experience) • 3+ years of experience in order management, sales operations, or revenue operations within a fast-paced environment • Strong command of CRM and ERP systems (Salesforce required; NetSuite, SAP, or similar preferred) • Proven ability to manage high volumes of work while balancing accuracy, urgency, and business impact • Excellent organizational and prioritization skills—you know how to move fast without breaking things.

🏖️ Benefits

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee Medical, ​Dental,​ ​​​​​​​​Vision on select plans • 401(k) retirement plan with an employer match of up to 1% of your eligible pay each pay period up to $2,000 annually • Flexible time off, ​p​aid holidays, and more • Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), new hire home office equipment, and much more • Excellent Parental benefits including​:​ 12 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support • Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy sessions • Employee Stock Purchase Program​ (ESPP)