Genealogist Researcher, United States Mid-South

🕒 May 26

🏈 Alabama, Kentucky, +2 more states – Remote

🏈 Alabama – Remote 🐎 Kentucky – Remote 🎸 Mississippi – Remote 🎸 Tennessee – Remote

💵 $45.2k - $61.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Ancestry

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1983

👥 B2C

🛍️ eCommerce

B2C • eCommerce

Ancestry is a consumer-focused family history company that helps people discover, preserve, and share their family stories through online genealogy tools, historical records, and consumer DNA testing. The company operates a subscription-based platform and eCommerce offerings (such as DNA kits), maintains a large consumer DNA database, and combines technology, data science, and content to power personal discovery and research. Ancestry emphasizes customer experience, diversity and inclusion, and employs global teams across product, engineering, marketing, and science-related roles.

📋 Description

• Conduct expert genealogical research focused on the U.S. Mid-South and South regions • Quickly assess resource accessibility by determining research feasibility, locating sources, and communicating promptly when research is not feasible • Produce well-written research logs, reports, and regular client updates that align with company standards • Manage 30-60 client tasks once fully onboarded and trained, defining the scope, budget, and resource requirements for each project • Utilize superior organizational skills to ensure sessions run smoothly and delegate work to the most suitable researchers • Exercise sound judgment to ensure deliverables meet company, industry, and client quality standards, satisfy session budgets, and maintain client satisfaction—even if project goals are not met • Maintain an average of 6 billable hours per day and fulfill annual billable hour targets • Provide and receive constructive feedback effectively • Collaborate closely with Research Managers throughout each session to ensure project success • Assist Research Managers in setting clear expectations with clients, updating clients every 4-6 weeks, and promptly addressing concerns or questions from clients and staff.

🎯 Requirements

• Minimum of 5 years’ professional genealogical research experience • Bachelor’s or master’s degree in History, English, or comparable experience • Specialized expertise in U.S. genealogical research with a focus on Mid-South and Southern states • Proficient in applying DNA test results to genealogical research problems • Advanced knowledge of brick wall research methodologies and evidence analysis • Skilled in managing multiple projects simultaneously • Experienced in creating research logs/journals, citations, abstracts including analysis, writing narrative reports, drafting research plans, and conducting research within budget • Experienced in client communication, expectation setting, and conflict resolution • Comfortable working collaboratively and providing feedback and coaching to team members.

🏖️ Benefits

• Comprehensive benefits including health, dental, and vision