Senior Technical Project Manager

🔥 11 minutes ago

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American Public Education, Inc. (APEI)

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1991

📚 Education

👥 B2C

Education • B2C

American Public Education, Inc. (APEI) is a mission-driven, for-profit higher education services provider that delivers affordable, innovative degree and certificate programs to working adults, military service members and veterans, nurses, and other professionals. Through its wholly owned subsidiaries — American Public University System (American Public University and American Military University), Rasmussen University, and Hondros College of Nursing — APEI offers online, on-campus and workplace education focused on career-oriented programs and public service communities. The company is headquartered in Charles Town, West Virginia and emphasizes accessibility and support for adult learners and the military community.

📋 Description

• Lead large-scale Salesforce projects from initiation through deployment and post-launch support • Manage project plans, backlogs, sprint activities, timelines, risks, and dependencies • Translate business objectives into actionable requirements, user stories, and acceptance criteria • Coordinate Salesforce releases, testing, deployment readiness, and change management activities • Track project status, milestones, risks, and deliver regular project updates to stakeholders and leadership • Partner with Salesforce Administrators, Developers, Architects, and business leaders to deliver scalable solutions • Support Salesforce governance, platform optimization, and enterprise CRM best practices • Oversee data migration planning, execution, validation, and remediation activities • Ensure alignment with security, compliance, data quality, and governance standards • Lead cross-departmental stakeholder coordination for large-scale business and technology initiatives • Facilitate requirements gathering, solution reviews, prioritization, and decision-making sessions • Coordinate work across business, technology, operations, integration, and vendor teams • Manage stakeholder communications, project documentation, and executive-level reporting • Identify opportunities to improve delivery processes, platform adoption, and operational efficiency • Analyze project outcomes, user feedback, and platform performance to recommend enhancements • Promote Agile, SDLC, and project management best practices across Salesforce initiatives

🎯 Requirements

• 8+ years of experience in technical project management, business analysis, or product delivery roles • Proven track record leading large-scale Salesforce and enterprise technology initiatives • Experience managing cross-functional and cross-departmental stakeholders through complex project lifecycles • Salesforce Administration experience, including platform capabilities, configuration, security, and governance • Strong understanding of Agile delivery methodologies, SDLC, backlog management, and release processes • Experience managing Salesforce projects involving integrations, data migration, and business process transformation • Strong knowledge of Salesforce ecosystem technologies, including Service Cloud, Experience Cloud, Marketing Cloud, and Omni-Channel • Experience coordinating development, QA, administration, integration, and business teams to deliver solutions • Ability to translate business requirements into user stories, technical requirements, and actionable project plans • Experience managing project risks, dependencies, scope, timelines, budgets, and resource planning • Strong understanding of data governance, data quality, and enterprise CRM best practices • Experience preparing and delivering project updates, status reports, and executive-level communications • Excellent documentation, facilitation, and communication skills with both technical and non-technical audiences • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment • Experience supporting higher education, CRM, ERP, LMS, or enterprise cloud platforms preferred • Experience supporting multiple Salesforce orgs and complex integrated business processes preferred.

🏖️ Benefits

• Professional development opportunities