Sales Operations Manager

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🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📊 Sales Operations

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APS Payroll

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

👥 HR Tech

📋 Compliance

SaaS • HR Tech • Compliance

APS Payroll is a company specializing in providing payroll and human resources software and support to make payroll and HR tasks easier for businesses. Their cloud-based HR and payroll platform offers solutions such as payroll management, core HR, benefits administration, performance management, recruiting and onboarding, workforce planning, and compliance with the Affordable Care Act. APS Payroll emphasizes a user-friendly system and exceptional customer service to ensure a smooth and efficient user experience. The company offers industry-specific solutions for various sectors, including churches, healthcare, nonprofits, and more, and integrates seamlessly with existing business systems.

📋 Description

• Monitor, analyze, and report on sales performance metrics and key performance indicators (KPIs). • Develop and maintain dashboards, reports, and analytics to support data-driven decision making. • Identify trends in pipeline performance, conversion rates, and revenue attainment. • Provide weekly and monthly performance insights to Sales Leadership. • Translate sales data into actionable recommendations to improve results. • Coordinate sales forecasting processes and maintain forecast accuracy. • Support sales planning, territory planning, and quota development. • Analyze historical sales performance and market trends to support strategic planning. • Monitor competitive landscape and market signals impacting sales performance. • Responsible for the administration and optimization of CRM systems (e.g., Salesforce) and sales technology tools. • Ensure data integrity, consistent reporting structures, and accurate pipeline management. • Implement system enhancements and support new tool adoption. • Provide training and enablement to ensure effective system utilization across the sales team. • Evaluate and improve sales workflows, policies, and operational processes. • Identify inefficiencies in the sales cycle and recommend improvements. • Standardize sales reporting, operational procedures, and performance tracking. • Partner with leadership to align systems, tools, and processes with business goals. • Reconcile revenue sources, leads, and pipeline reporting. • Monitor sales-related expenses and operational metrics. • Generate and distribute reports for executive leadership and the sales organization. • Ensure reporting accuracy across CRM and other sales platforms. • Partner with Sales, Marketing, Finance, and Revenue Enablement to support revenue growth. • Support special initiatives and operational projects as requested by leadership. • Coordinate communications regarding process updates, policies, and operational changes. • Manage operational documentation and reporting requests. • Assist with sales meetings, operational reviews, and team communications as needed.

🎯 Requirements

• Bachelor’s Degree or higher preferred. • 3+ years demonstrated and related experience in Sales Operations, Revenue Operation or 3+ years of experience managing others is preferred. • Experience supporting sales teams in a high-growth or technology-driven environment preferred. • Experience in administering CRM platforms (Salesforce preferred). • Working experience managing or supporting a multi-tool sales technology stack including Gong, Zoominfo, Geopointe, Chili Piper, DealHub, etc. • Strong analytical skills. • Strong analytical and problem-solving skills. • Strong understanding of sales processes and pipeline management. • Ability to translate business needs into operational solutions. • Highly organized with the ability to manage multiple projects and priorities. • Excellent written and verbal communication skills. • Ability to work cross-functionally across Sales, Marketing, Enablement, and Operations. • Strong client centric focus. • Must be able to work in an environment in which constant deadlines exist. • Must be able to work the hours necessary to successfully perform in this position. • Must understand all company guidelines, procedures, and workflow.

🏖️ Benefits

• Medical, Dental & Vision Insurance (employee only tier of coverage for medical and vision paid at 100% by APS) • Short Term Disability (short term disability paid at 100% by APS for employee) • Long Term Disability • Life Insurance • 401(k) for Retirement (eligible after 3 months of employment; employer match/no vesting schedule) • Paid time off (PTO) • Holiday paid time off