SOC Analyst

🕒 May 14

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🛡️ Security Operations

🚫👨‍🎓 No degree required

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Arctiq

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏢 Enterprise

☁️ SaaS

🔐 Security

Enterprise • SaaS • Security

Arctiq is a company that specializes in providing transformative infrastructure, security, and platform engineering solutions. They focus on enterprise security, modern infrastructure, and platform engineering, helping businesses architect practical and efficient solutions using world-class technologies. Arctiq offers managed security services, cloud security, and modern infrastructure solutions such as wireless networking and hybrid cloud infrastructure. They work with various sectors including healthcare, education, government, and more to enhance connectivity and bolster security using innovative technologies. Their services cover comprehensive infrastructure and security needs, from video surveillance in schools to smart city initiatives and cloud-native solutions for industries like oil & gas.

📋 Description

• Continuously monitor and triage alerts and detections across SIEM, EDR/XDR, identity, email, network, and cloud telemetry for our managed client base, applying severity classification and initial enrichment on every event you touch. • Investigate suspicious activity end-to-end — from validation and pivoting through to root-cause analysis — using knowledge of attacker tradecraft, the MITRE ATT&CK framework, and the cyber kill chain to reach confident, well-supported conclusions. • Execute documented response playbooks to contain threats, including isolating hosts, disabling compromised accounts, blocking indicators, resetting credentials, and coordinating handoffs with client and engineering teams. • Partner with Detection Engineering to reduce noise and false positives, and to propose, test, and deploy new analytics, automations, and SOAR playbooks that make the SOC faster and more accurate. • Maintain audit-grade documentation throughout every case, capturing notes, timelines, and customer-facing communications cleanly in the ticketing and case-management system. • Consistently meet triage, investigation, and notification SLAs while sustaining high accuracy, low false-positive rates, and strong client satisfaction across the portfolio. • Drive continuous improvement of the SOC by feeding lessons learned back into detections, playbooks, runbooks, and knowledge-base articles in partnership with SOC Leadership and Detection Engineering. • Operate on an assigned shift (Day, Swing, or Night) within a 24x7 rotation — including weekends and holidays as scheduled — and respond to on-call escalations when required.

🎯 Requirements

• One or more years in an IT security role or IT support role with significant security responsibilities. • Working knowledge of core security concepts: TCP/IP, common protocols, Windows and Linux fundamentals, Active Directory / Entra ID, cloud (Azure / AWS / GCP) basics, and common attacker techniques. • Familiarity with at least one SIEM and one EDR/XDR platform; comfortable writing or modifying basic queries (KQL, SPL, or similar). • Demonstrated ability in effective communication and collaborating in a diverse high-performance team environment a strong commitment to customer service. • Individuals will be required to submit to a background examination.

🏖️ Benefits

• inclusive work environment • accommodations throughout the interview process