Ascension
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Ascension is one of the nation’s leading non-profit Catholic health systems focused on delivering compassionate, personalized care with special attention to vulnerable populations. In FY2025 Ascension reported providing $1. 7 billion in care for persons living in poverty and other community benefit programs plus $1. 8 billion of unreimbursed care for Medicare patients. Operating across 16 states and the District of Columbia, its network includes about 97,300 associates, 25,300 aligned providers, 90 wholly owned or consolidated hospitals and ownership interests in 29 additional hospitals; Ascension also operates 22 senior living facilities and a variety of other care sites (including home health and health clinics). Its specialties include medical services, nursing, health system operations, and healthcare technology, all grounded in its faith-based mission to bring health, healing and hope to all.
Patient Access Representative – Centralized Scheduling
🔥 1 hour ago
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Ascension
10,000+ employees
🏥 Healthcare
🤝 Non-profit
Healthcare • Non-profit
Ascension is one of the nation’s leading non-profit Catholic health systems focused on delivering compassionate, personalized care with special attention to vulnerable populations. In FY2025 Ascension reported providing $1. 7 billion in care for persons living in poverty and other community benefit programs plus $1. 8 billion of unreimbursed care for Medicare patients. Operating across 16 states and the District of Columbia, its network includes about 97,300 associates, 25,300 aligned providers, 90 wholly owned or consolidated hospitals and ownership interests in 29 additional hospitals; Ascension also operates 22 senior living facilities and a variety of other care sites (including home health and health clinics). Its specialties include medical services, nursing, health system operations, and healthcare technology, all grounded in its faith-based mission to bring health, healing and hope to all.
📋 Description
• You will manage scheduling of patient appointments, ensuring clinical resources and patient time are used with maximum efficiency. • You will accurately capture demographic and insurance info to ensure a seamless checkout and billing experience. • You will resolve scheduling hurdles and provide clear, empathetic guidance to patients regarding their pre-service requirements. • You will support the insurance authorization process to ensure patients get the care they need without delays.
🎯 Requirements
• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable. • Healthcare experience is strongly preferred. • Experience scheduling patient appointments via phone and chat correspondence. • Experience taking high volume calls in a health-care setting. • Ability to navigate multiple systems in a remote environment. • Experience with Athena, Epic, Dash, Genesys or Salesforce.
🏖️ Benefits
• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance • Time to recharge: paid time off (PTO) and holidays • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources • Family support: parental leave, adoption assistance and family benefits • Other benefits: optional legal and pet insurance, transportation savings and more
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