Staff Software Engineer – Generative AI Engineering

🔥 0 minutes ago

🎸 Tennessee, Virginia – Remote

🎸 Tennessee – Remote ⚔️ Virginia – Remote

⏰ Full Time

🔴 Lead

🗣️ LLM Engineer

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Asurion

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1994

👥 B2C

🛒 Retail

📡 Telecommunications

💰 Funding Round on 2018-08

B2C • Retail • Telecommunications

Asurion is a company that provides comprehensive tech support, repair, and protection services for a wide range of devices and appliances. They offer services such as device repair, replacement, and reimbursement through their uBreakiFix stores and protection plans. Customers can make claims, track their status, and calculate deductibles online. Asurion also provides live tech support and expert help for device setup and troubleshooting, ensuring that more than 30 million people have their tech running smoothly each year. Their services cover everything from phones and gaming consoles to home appliances, with personalized tech tips and support available on demand.

📋 Description

• Build and own core platform capabilities, user-facing experiences and backend services— delivering end-to-end features from requirements to production. • Drive architecture and technical direction for integration-heavy systems, helping the team make durable decisions around scalability, reliability, maintainability, and operational safety. • Own reliability and production-grade behavior, including safe shutdown and edge-case handling, and proactively debug issues across distributed systems. • Build secure, compliant integrations and user experiences, including stronger validation, security hardening, and privacy-minded product changes. • Deliver user-facing UX improvements that reduce friction and increase clarity, ensuring internal and external tools are fast, intuitive, and accessible. • Collaborate cross-functionally and drive projects to completion, partnering with Product, QA, Design, and other engineering teams to deliver roadmap items and high-severity fixes. • Raise engineering standards through code review and technical mentorship, setting patterns for maintainability, observability, and robust integration design.

🎯 Requirements

• 3+ years of experience as a Full Stack or Backend Developer preferably with JavaScript/TypeScript focus. • 3+ years of experience building web applications deployed to a cloud environment • Bachelor's degree in Computer Science or related field

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible working arrangements • Professional development • Bonuses