Help Desk Specialist

🔥 0 minutes ago

⚔️ Virginia – Remote

info

💵 $41.2k - $61.8k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💻 IT Support

🚫👨‍🎓 No degree required

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Logo of Atlantic Union Bank

Atlantic Union Bank

1001 - 5000 employees

Founded 1902

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Atlantic Union Bank is a financial institution based in Virginia, offering a comprehensive suite of banking services including checking accounts, savings accounts, personal and business loans, credit cards, and wealth management solutions. With roots tracing back to 1902, the bank is committed to providing fair financial solutions and honest advice, aiming to create opportunities for families and business owners within the community. Through both online and physical branches, Atlantic Union Bank strives to enhance the banking experience for its customers and supports local initiatives.

📋 Description

• Provide first level support to end-users on hardware, software and network problems • Diagnose and resolve information technology hardware and software issues • Work independently to research and resolve technical issues • Open, escalate, track and close trouble tickets while promoting end-user satisfaction

🎯 Requirements

• High school diploma or equivalent • Some computer training certification program • Preferred degree in a computer technology field • Two plus years of experience and/or training • Strong working knowledge of Microsoft Operating Systems and Office productivity products

🏖️ Benefits

• Comprehensive benefits package • Eligible for incentive compensation plan • Eligible for discretionary profit sharing bonus program

Apply Now

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