Mobile Crisis Responder

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🕒 July 7, 2025

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Logo of Aunt Martha's Health & Wellness

Aunt Martha's Health & Wellness

501 - 1000 employees

Founded 1972

🧘 Wellness

Healthcare • Community Support • Wellness

Aunt Martha's Health & Wellness is a healthcare organization that provides a wide range of services including primary care, pediatrics, women's health, behavioral health, and telehealth. They focus on integrated care and community support, aiming to serve over 105,000 individuals in Illinois through various programs and resources. Their mission includes supporting child wellness and providing health insurance assistance, enhancing community health and wellness.

📋 Description

• Serve as an on-call responder for Designated Service Area (DSA) #25 • Be immediately available during scheduled on-call shifts to respond to crisis referrals for youth under the SASS program • Accept all crisis referrals from the CARES line within 30 minutes—no-decline policy applies • Respond in-person to all Mobile Crisis Response (MCR) requests within 90 minutes of receiving the referral • Complete crisis screening and assessment using the Illinois Medicaid Crisis Assessment Tool (IM-CAT) • Provide immediate short-term follow-up, transition planning, and linkage to necessary services • Complete MCR intake documentation at the point of crisis and ensure all records are accurate and timely • Facilitate safe outcomes such as family reunification, temporary placement, or psychiatric hospitalization • Coordinate referrals and follow-ups based on client and family needs • Remain reachable via mobile phone during on-call hours • Submit all required administrative documentation (e.g., mileage logs, timesheets) per agency protocols • Attend supervision, team meetings, and ongoing training as required • Adhere to mandated reporting requirements and agency policies • Provide on-call crisis support as directed by the supervisor • Perform additional duties as assigned

🎯 Requirements

• Bachelor’s degree in Social Work or a related field (required) • Minimum of 1 year working with at-risk youth and/or in crisis response • Strong verbal and written communication; able to document and present case information effectively • Basic skills including percentages, ratios, and data interpretation • Capable of addressing a variety of crisis scenarios with sound judgment • Understands and applies knowledge necessary for effective crisis intervention • Committed to adhering to all safety and infection control protocols.

🏖️ Benefits

• Flexible availability for on-call shifts • Participation in all required trainings, meetings, and performance improvement activities

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