Media & Entertainment Technical Enablement Specialist

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🔥 0 minutes ago

⛰️ Colorado, Oregon, +1 more states – Remote

⛰️ Colorado – Remote 🌲 Oregon – Remote 🚗 Michigan – Remote

💵 $76k - $136.7k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Autodesk

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1982

📱 Media

Architecture • Engineering • Media

Autodesk is a global leader in software for designers, engineers, builders, and creators. The company provides a comprehensive suite of design and engineering applications including popular products like AutoCAD, Revit, and 3ds Max. Through its Design and Make Platform, Autodesk empowers professionals across various industries to design, visualize, and manage projects efficiently, facilitating innovation and sustainability in architecture, engineering, construction, and manufacturing.

📋 Description

• Designing and delivering enablement & awareness programs & content • Resolving or preventing customer questions or concerns that arise from product or feature launches • Working with peers in the Customer Reliability organization to help create tools, resources, and training • Collaborating with CTS ORT core team, customer reliability peers, and product teams to assess customer impact of product or feature launch • Creating enablement and awareness materials, such as articles, Message Maps, PowerPoints, training videos, etc. • Delivering continued education to empower Support teams to stay current on customer workflows and use of AI tools • Prepare for and deliver new hire training and onboarding, follow-up training, and webinars

🎯 Requirements

• 3+ years of successfully supporting training, enablement, communications and/or presentations at a software company in a technical capacity • Expert Proficiency in Flow production tracking (formerly shotgrid) • Maya or 3ds Max — Nice to have: Flame, Arnold, Smoke, Mudbox, Motionbuilder • Experience developing process guides and/or training modules for consumption by a broad audience • Comfortable scheduling and leading training meetings, webinars, and other training programs, including follow-up communication, scoring, and reporting • Analytical, detail-driven, and a master multitasker • Ability to understand customer challenges and recommend/develop effective training solutions or other enablement content • Excellent verbal, written, and presentation skills • Proficient with Microsoft suite of products including Office and Teams.

🏖️ Benefits

• annual cash bonuses • commissions for sales roles • stock grants • comprehensive benefits package