Bamboo Health
501 - 1000 employees
⚕️ Healthcare Insurance
☁️ SaaS
💳 Fintech
Healthcare Insurance • SaaS • Fintech
Bamboo Health is a company that provides Real-Time Care Intelligence™ solutions aimed at enabling healthcare professionals to make optimal decisions for better outcomes. These solutions are part of one of the largest care collaboration networks in the United States, transforming how healthcare organizations integrate care. Bamboo Health offers services such as care coordination, real-time notifications, risk reduction, and management for patient transitions, behavioral health, and prescription drug monitoring. Their solutions are widely used, impacting a billion patient encounters annually across hospitals, post-acute facilities, pharmacies, health plans, state governments, and various healthcare providers. They are committed to improving healthcare efficiency, reducing costs, and enhancing health outcomes through their extensive network and real-time data-driven insights.
Behavioral Health Care Navigator
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🔥 3 minutes ago
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Bamboo Health
501 - 1000 employees
⚕️ Healthcare Insurance
☁️ SaaS
💳 Fintech
Healthcare Insurance • SaaS • Fintech
Bamboo Health is a company that provides Real-Time Care Intelligence™ solutions aimed at enabling healthcare professionals to make optimal decisions for better outcomes. These solutions are part of one of the largest care collaboration networks in the United States, transforming how healthcare organizations integrate care. Bamboo Health offers services such as care coordination, real-time notifications, risk reduction, and management for patient transitions, behavioral health, and prescription drug monitoring. Their solutions are widely used, impacting a billion patient encounters annually across hospitals, post-acute facilities, pharmacies, health plans, state governments, and various healthcare providers. They are committed to improving healthcare efficiency, reducing costs, and enhancing health outcomes through their extensive network and real-time data-driven insights.
📋 Description
• Primarily work in a virtual setting to support individuals with mental health conditions and substance use disorders, diagnosed and undiagnosed, and unmet needs with respect to social services • Perform initial and ongoing virtual outreach using an omnichannel approach to a qualified population with the goal of engaging identified individuals to understand the needs and barriers to care • Utilize motivational interviewing techniques to understand the individual’s care goals • Screen for unmet behavioral health, social service and physical health conditions and needs • Identify clinical needs and triage escalations, providing brief interventions, as necessary • Identify and address barriers to definitive behavioral health care • Identify the appropriate level of evidence-based care for the individual, as applicable • Support navigation of that individual to appropriate care, including behavioral health and/or primary care, as applicable • Support post-care follow-up
🎯 Requirements
• 2+ years of experience working as a Community Health Worker, Social Worker, or other patient-facing customer service healthcare setting; active certification as a Community Health Worker or similar certification or licensed social work highly preferred • 1-2 years of patient outreach and engagement experience or similar background initiating patient relationships built on trust • 2+ years of experience working in a metric/quota-driven environment and/or with high-volume targets • Access to a quiet, HIPAA compliant and internet connected space to perform clinical duties • Demonstrated professional or personal lived experience working closely with individuals experiencing complex chronic needs, homelessness, mental health conditions or substance use disorders • Experience working in fast-paced, rapidly changing work environments • Someone who can thrive in a dynamic, fast-paced, and ever-changing startup environment, demonstrating the ability to navigate ambiguity and embrace challenges with resilience and flexibility
🏖️ Benefits
• Health insurance • Flexible work arrangements • Professional development opportunities
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