
10,000+ employees
Founded 1924
⚕️ Healthcare Insurance
Healthcare Insurance
Baptist Health System KY & IN is a comprehensive healthcare provider operating in Kentucky and Southern Indiana. It offers a wide range of services such as behavioral health, cancer care, gastroenterology, heart care, imaging and diagnostics, and specialized care for mother and baby, neurology, stroke, orthopedics, and sports medicine. The system provides various types of care including emergency, urgent, and virtual care, and supports digital health through their MyChart app. Baptist Health is committed to community health through outreach programs, education, and research, and emphasizes patient safety and quality care across its numerous locations. It offers extensive career opportunities in healthcare and strives for transparency and patient-centered care.
🔥 12 minutes ago
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10,000+ employees
Founded 1924
⚕️ Healthcare Insurance
Healthcare Insurance
Baptist Health System KY & IN is a comprehensive healthcare provider operating in Kentucky and Southern Indiana. It offers a wide range of services such as behavioral health, cancer care, gastroenterology, heart care, imaging and diagnostics, and specialized care for mother and baby, neurology, stroke, orthopedics, and sports medicine. The system provides various types of care including emergency, urgent, and virtual care, and supports digital health through their MyChart app. Baptist Health is committed to community health through outreach programs, education, and research, and emphasizes patient safety and quality care across its numerous locations. It offers extensive career opportunities in healthcare and strives for transparency and patient-centered care.
• Identify patients at risk for medication nonadherence using payer reports, EHR worklists, and pharmacy dispensing data • Conduct outbound patient outreach to improve adherence and address barriers to therapy • Coordinate medication refill reminders, synchronization, and home delivery services • Assist patients with prior authorizations, financial assistance programs, manufacturer copay cards, and insurance navigation • Escalate clinical concerns to pharmacists or providers when medication-related issues are identified • Support transitions of care by ensuring patients obtain discharge medications and understand their medication regimen • Document all patient interactions and interventions in the electronic health record • Monitor performance for Medicare Star Ratings, HEDIS, medication adherence, and other quality measures • Review payer and provider reports to identify opportunities for intervention and gap closure • Collaborate with pharmacists, providers, care managers, and population health teams to coordinate patient care • Track intervention outcomes and assist with reporting on key performance indicators • Participate in outreach campaigns for preventive care and chronic disease management initiatives • Assist with medication reconciliation and ensure accurate medication lists across care settings • Maintain accurate documentation and comply with regulatory, payer, and organizational requirements
• High school diploma or equivalent required • Pharmacy Technician registration with Kentucky Board of Pharmacy upon hire • Previous retail, mail order, central/call center, value based care pharmacy work experience preferred • National pharmacy technician certification (PTCB) preferred
• Exceptional customer service during patient interactions through phone, electronic messaging, and in-person communication • Compliance with regulatory, payer, and organizational requirements • Support workflow optimization to improve patient access, adherence, and quality outcomes
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