Loan Officer Assistant

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BBB Midwest Plains

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 1940

🤝 Non-profit

📋 Compliance

Non-profit • Compliance

BBB Midwest Plains is a regional branch of the Better Business Bureau (BBB), an organization that focuses on fostering trust between businesses and consumers. The BBB helps individuals find trustworthy businesses and provides services such as business accreditation, complaint resolution, and scam tracking. It serves as a resource for both businesses, by offering accreditation and other business resources, and consumers, by assisting in filing complaints and providing information about trustworthy businesses. The BBB Midwest Plains is part of a larger network dedicated to promoting ethical business practices and protecting consumers in the marketplace.

📋 Description

• Support Loan Officers throughout the loan lifecycle, from application through funding • Serve as a borrower contact, collecting documentation and providing timely updates • Prepare, deliver, and track required disclosures and redisclosures • Review loan files for completeness and identify missing or outstanding conditions • Deliver appraisals and property valuations to borrowers when required • Maintain accurate loan records within the LOS and CRM • Identify and escalate issues that could delay closing • Help improve borrower experience through responsive, proactive communication

🎯 Requirements

• 2+ years of mortgage industry experience supporting Loan Officers, Processing, or Operations • NMLS licensed or have the ability to get licensed • Experience with business purpose lending (DSCR, Non-QM, investor, or bank statement loans) preferred • Strong understanding of the mortgage origination process and loan documentation • Excellent organizational, communication, and customer service skills • Experience with mortgage technology platforms (LOS, CRM, and Microsoft Office) • Ability to manage multiple loan files in a fast-paced environment

🏖️ Benefits

• Join a fast-growing platform transforming investor and residential lending • Work across DSCR, RTL, Non-QM, and consumer mortgage products • Collaborate with an entrepreneurial team focused on speed, execution, and customer experience • Build your career with a company investing heavily in technology, operations, and growth