Outreach Pharmacy Specialist

🔥 0 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💊 Pharmacist

🚫👨‍🎓 No degree required

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BlueCross BlueShield of Tennessee

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5001 - 10000 employees

Founded 1952

⚕️ Healthcare Insurance

Healthcare Insurance

BlueCross BlueShield of Tennessee is a leading health plan provider in Tennessee, serving 3. 4 million members. The company is committed to creating a workforce where everyone is valued, respected, and part of the team, emphasizing diversity and inclusion. They offer a range of career opportunities, including internships through their BlueBridge program, enabling new professionals to transition from college to work. BlueCross BlueShield of Tennessee also focuses on providing exceptional customer service and community care, striving to make a difference in the healthcare industry. It is an independent licensee of the Blue Cross Blue Shield Association and a qualified health plan issuer in the Health Insurance Marketplace.

📋 Description

• Reviewing, updating, maintaining and monitoring pharmacy information disseminated to external and internal customers (as necessary). • Conducting outbound educational telephone calls regarding medication adherence to members, prescribers and pharmacists as directed. • Motivating members to become compliant by refilling their prescriptions and/or coordinating necessary communication or scheduling with providers and pharmacies. • Handling customer service inquiries and problems via the telephone.

🎯 Requirements

• High School Diploma or equivalent • 2 years - Experience in a retail pharmacy or comparable customer service environment required • 1 year - Experience in a pharmacy setting with knowledge in medical terminology required • 1 year - Technical or operational experience required • Certified Pharmacy Technician (PTCB or NHA) required. • Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)

🏖️ Benefits

• Health insurance • Flexible working hours • Professional development opportunities