Senior Product Manager – PLG, Billing

🕒 April 14

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Bitwarden

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

Cybersecurity • SaaS • Enterprise

Bitwarden is a trusted password manager that provides secure digital solutions for individuals, families, and businesses. It offers tools for securely storing, managing, and sharing sensitive online data such as passwords, passkeys, and credit cards, utilizing zero knowledge, end-to-end encryption technology. Bitwarden's services include enterprise-level security features such as secrets management for development, DevOps, and IT teams, with additional functionalities for passwordless authentication. The platform supports cross-platform access, is open source, and adheres to strict compliance standards including GDPR, SOC 2, and HIPAA.

📋 Description

• Own the in-product upgrade flows, trial and checkout experience, subscription management, renewal mechanics, and billing support • Analyze how 1Password, Dashlane, LastPass, Keeper, and adjacent security vendors approach freemium, pricing, and upsell • In partnership with Growth Marketing, design and run pricing and optimization tests to improve website to product conversion rates as well as improve the free-to-paid motion • Model revenue impact and churn trade-offs with Finance • Define and monitor conversion rates, trial-to-paid, and upgrade metrics by cohort • Support Sales on different billing structures, including discount frameworks or multi-year contracts • Share performance metrics, roadmap updates, and monetization wins with leadership and cross-functional partners • Use AI tools to accelerate spec writing, competitive analysis, pricing analysis, cohort modeling, and rapid prototyping

🎯 Requirements

• 4+ years experience in product management • Experience in B2C/D2C products or PLG-companies a strong plus • Ability to empathize with the needs of customers as well as high emotional intelligence to build positive working relationships with internal teams in a distributed working environment • Ability to have technical discussions across engineering teams • Extremely organized and able to make highly informed prioritization & trade off decisions with engineering • Excellent written and verbal communication skills • A growth mindset and a desire to learn from others • Excitement and enthusiasm for open source and for better internet security

🏖️ Benefits

• See our careers page for a list of benefits.