Customer AI Analyst

Job not on LinkedIn

🕒 August 14, 2025

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Analyst

🚫👨‍🎓 No degree required

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Bluefish AI

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

🤖 Artificial Intelligence

🤝 B2B

☁️ SaaS

Artificial Intelligence • B2B • SaaS

Bluefish AI is a technology company that specializes in developing advanced artificial intelligence solutions to enhance decision-making processes and improve efficiency across various sectors. The company utilizes innovative algorithms and machine learning techniques to provide data-driven insights and automated solutions for businesses.

📋 Description

• About the Position: Bluefish is on the cutting edge of AI-powered SaaS, helping businesses unlock actionable insights and drive performance through intelligent optimization. We’re looking for a sharp, customer-savvy Customer AI Analyst who’s passionate about data, skilled in prompt engineering, and fluent in helping clients get real results from AI tools. • What You’ll Be Doing: Account Setup & Optimization; LLM Prompt Optimization; Customer Engagement & Strategy; Insights & Storytelling; Cross-functional Collaboration; Customer Education; Trend Monitoring. • Qualifications: 2+ years of relevant experience in a customer-facing, data-focused role (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company. etc. • Nice to Haves: Background in SEO, digital marketing, or campaign performance analysis. • About Bluefish: Bluefish believes that AI represents the next major chapter of the internet – and that consumers will increasingly use AI to consume information and media online. On this new AI internet, brands will need new tools and technologies to tell their stories to consumers online – and a new marketing ecosystem will be created around AI. Bluefish is building the platform that helps brands engage consumers on this new AI channel, with powerful enterprise tools to manage AI brand safety and engage consumers with thoughtful and personalized AI marketing experiences. • Why Bluefish & Our Values: … • Our Values: …

🎯 Requirements

• 2+ years of relevant experience in a customer-facing, data-focused role (e.g., technical account management, consulting, or analyst work) or demonstrable analytical experience within a SaaS company. • Experience in data analysis and optimization, ideally within a SaaS or AI-focused environment. • Strong ability to translate complex data into meaningful strategies and recommendations. • Familiarity with prompt engineering and large language model (LLM) behavior is a major plus. • Experience working with analytics tools (e.g., Excel, SQL, BI dashboards). • Excellent communication and presentation skills—confident working with both technical and executive stakeholders. • Strong organizational skills with a proven ability to juggle multiple clients and deadlines. • Bachelor’s degree in a technical, business, or finance-related field preferred—can substitute for customer-facing experience. • Highly organized with the ability to manage multiple accounts and competing priorities. • Demonstrated grit and resourcefulness—you find creative solutions, adapt quickly, and aren’t afraid to roll up your sleeves in a fast-paced, evolving environment. • Thoughtful and strategic thinker with the ability to anticipate needs, ask the right questions, and deliver insights that truly drive value. • Proven ability to collaborate across functions and roles, fostering open communication and shared ownership of outcomes. • Commitment to craftsmanship—you take pride in delivering high-quality work, paying attention to the small details while keeping the big picture in mind. • Self-starter with a proactive mindset and a strong sense of accountability—able to drive projects forward independently while staying aligned with team goals. • Comfortable navigating ambiguity and learning new tools, processes, or technologies to get the job done.