Senior Analyst

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Boston Medical Center (BMC)

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1996

Boston Medical Center (BMC) is a 511-bed, equity-led academic medical center and a proud member of the Boston Medical Center Health System. BMC delivers a model of healthcare where innovative and equitable care empowers all patients to thrive. As a premier academic medical center in Boston, a national leader in clinical care, and the largest essential hospital in New England, BMC’s world-class clinicians provide comprehensive care in more than 70 specialties and subspecialties.

📋 Description

• Collaborates with management, clinical application analysts and IT staff to define or design business processes and identify enabling technologies based on customer requirements. • Act as liaison between clinical and technical staff to make sure that the user needs are met. • Actively seeks ways to apply existing technologies to clinical data and applications, researching and providing information on technical trends and practices relevant to healthcare delivery organizations. • Informs and advises customers on information system technologies’ functionality, costs, benefits, and implementation requirements. • Maintains a current understanding of strategic business initiatives and how they relate to IT goals and objectives. • Assess near-term needs, utilizing structured interview processes to establish business priorities. • Consults with technical experts and develops alternative technical solutions; seeks advice on options, risks, costs versus benefits, and impact on other business processes and system priorities. • Conducts business process analyses, needs assessments, and preliminary cost versus benefit measurements; brokers other IT services; and communicates trends and requirements to and from customers and IT. • Develop all aspects of the project plans (scope, definition, functional and technical specifications, testing, delivery and support) and coordinate business/clinical and IT implementation resources for successful delivery. • Actively participate in the team environment and enable colleagues to fulfill the department’s operating objectives. • Provides effort estimates and assists in the development of project timelines. • Works closely with other IT team members and business owners to define requirements, prototype and build solutions. • Responsible for ensuring on time project delivery and completion. • Coordinate multi-system solutions to clarify interdependencies (and interfaces) so that systems appear seamless to customers. • Anticipates and identifies issues proactively and implements corrective actions. • Maintains IT group apprised of project status; informs the IT group of any issues or potential potholes. • Keeps client informed of the project’s progress. • As requested, evaluates new applications and make recommendations to management. • Provide services such as facilitating priority setting and brokering contracts on behalf of customers. • Prepares and presents formal presentations to both internal and external audiences. • Provides subject matter expertise and acts as an internal consultant on assigned application and business area. • Maintains strong working knowledge of the application technologies to facilitate requirements gathering and to educate end users in the relevant applications. • Act as a mentor to new and less experienced applications analysts involving training, task assignment, and project oversight. • Participate in an on-call customer support rotation during normal business hours and off hours. • Performs other duties as assigned or as necessary.

🎯 Requirements

• Bachelor’s degree preferred • At least 3 -5 years of experience in either of the following: • Business application design, development, and installation, or • Significant healthcare background with demonstrated abilities in the applications arena. • Epic Radiant knowledge and certification preferred. • Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business. • Strong understanding of project management concepts and documentation in planning and implementing multiple projects in a cross functional environment. • Strong written communication skills, including technical writing. • Strong verbal communication skills across all levels and departments within the organization. • Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. • Ability to solve problems often spanning multiple environments in a business area. • Efficiently manage time to provide a high level of output. • Understanding of how IT affects an organization and ability to link it to redesigned business process. • Ability to be a team player; flexible, friendly, congenial, and enthusiastic. • HL7 knowledge is a plus

🏖️ Benefits

• medical, dental, vision, pharmacy • discretionary annual bonuses and merit increases • Flexible Spending Accounts • 403(b) savings matches • paid time off • career advancement opportunities • resources to support employee and family well-being