Product Writer I

🔥 6 minutes ago

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Bonterra

1001 - 5000 employees

🤝 B2B

🤝 Non-profit

🌍 Social Impact

B2B • Non-profit • Social Impact

Bonterra is a company that provides purpose-built software solutions designed to enhance the impact and efficiency of nonprofits, corporations, foundations, and public agencies. Their products include tools for corporate social responsibility, strategic philanthropy, employee engagement, grants management, case management, and fundraising. Bonterra empowers organizations with the software, coaching, and expertise needed to maximize their social impact and streamline their operations. The company focuses on serving changemakers aiming to improve social good, expand their supporter base, and achieve greater community outcomes.

📋 Description

• Draft, edit, and publish basic help center content and release notes. • Work from internal specifications, SME interviews, and product testing to translate features into written guidance. • Contribute to templates and voice consistency in documentation. • Perform light HTML or CMS formatting as needed. • Capture and annotate screenshots. • Participate in documentation review cycles and incorporate feedback.

🎯 Requirements

• 1+ years of experience in writing, editing, or documentation support. • Experience with help centers, customer support content, or SaaS product writing. • Exposure to union clients or political campaign environments highly preferred. • Bachelor’s degree in English, Communications, Technical Writing, or related field (preferred). • At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

🏖️ Benefits

• Comprehensive benefits package that supports your health, well-being and growth - explore full details here. • Pay is determined by location, skills, experience, and education.

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