Home Improvement Dispatcher, English/Spanish

Job not on LinkedIn

🕒 June 14

🇺🇸 United States – Remote

💵 $5 - $8 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Logo of Boogie Team

Boogie Team

51 - 200 employees

Founded 2024

🤝 B2B

🎯 Recruiter

B2B • Recruitment

Boogie Team is a Los Angeles–based remote staffing and virtual assistant company that connects U. S. businesses with trained remote professionals from the Philippines and Latin America. The company provides administrative support, customer service, sales (cold calling and lead follow-up), bookkeeping, marketing support, real-estate specific VA services, and CRM/workflow management, offering fast matching and trial periods to help entrepreneurs and growing businesses scale operations with managed virtual teams.

📋 Description

• Answer inbound calls from homeowners and prospects promptly and professionally • Qualify for the job — scope, location, urgency, and any access requirements • Book appointments in the client's scheduling system (ServiceTitan, Jobber, House call Pro, or similar) • Confirm appointments via phone, text, or email based on client preference • Build and manage the daily technician schedule to maximize job density and minimize drive time • Assign jobs to the right tech based on skill set, location, availability, and job type • Communicate job details, customer notes, and address changes to technicians in real time • Send ETA updates and arrival confirmations to customers proactively • Handle customer questions, complaints, and follow-ups professionally and calmly

🎯 Requirements

• Minimum 1 year of dispatching, scheduling, or coordination in a home services, trades, or field services environment — hard requirement • Experience with at least one FSM or scheduling platform: ServiceTitan, Jobber, House call Pro, FieldEdge, or similar • Strong, clear spoken English with a professional phone presence — you will be speaking to U.S. homeowners daily • Ability to manage multiple moving pieces simultaneously without losing track of any of them • Calm under pressure — field operations change constantly and you need to adapt without creating chaos • Reliable high-speed internet, headset, and a quiet professional home workspace • Availability during U.S. business hours on a consistent, predictable schedule.

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