Account Manager

🕒 March 18

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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BotCrew

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

🔧 Hardware

⚡ Energy

🌾 Agriculture

💰 $50k Pre Seed Round - BotsCrew on 2020-03

Hardware • Energy • Agriculture

BotCrew is a robotics company that designs, builds, and deploys Gravion — an ultra-low-profile, purpose-built utility robot for solar construction, site maintenance, and heavy-duty field work. Gravion is offered with multiple attachments (e. g. , spool carrier, mowers, backhoe, stump grinder, cultivators) and supports controlled, mixed-control, and fully autonomous modes using depth cameras and LiDAR. BotCrew provides robots and leasing/service options to improve efficiency, safety, and labor predictability on solar farms and other outdoor worksites.

📋 Description

• Take ownership of customer accounts immediately following the close of the initial equipment sale. • Serve as the primary relationship manager for assigned customers. • Ensure a smooth transition from the sales process to ongoing account support. • Build strong, trusted relationships with contractors, fleet managers, and project leaders. • Conduct regular account check-ins to ensure equipment is performing well in the field. • Address customer concerns and coordinate with service, parts, and support teams when needed. • Maintain high customer satisfaction and long-term retention. • Identify opportunities to expand customer fleets across projects, job sites, or divisions. • Recommend additional equipment, attachments, services, or upgrades based on customer needs. • Work with internal teams to support expansion opportunities and repeat purchases. • Monitor customer usage, projects, and upcoming opportunities. • Anticipate future equipment needs based on project pipelines and fleet utilization. • Proactively engage customers to support their long-term equipment strategy. • Partner closely with sales, field teams, service technicians, and parts departments. • Provide feedback from customers to improve products, services, and support. • Maintain accurate account records and opportunities in CRM systems.

🎯 Requirements

• 3+ years of account management, equipment sales, or construction industry experience • Strong relationship-building and communication skills • Ability to manage multiple customer accounts effectively • Comfortable working directly with contractors and job site personnel • Willingness to travel throughout the country (approximately 30–50%) to visit customer job sites, fleet yards, and offices to support account growth and customer success. • Bonus Qualifications • Experience in construction equipment, heavy machinery, or industrial equipment • Background with equipment dealerships, rental companies, or OEM manufacturers • Experience using CRM tools such as Pipedrive or HubSpot • Understanding of contractor workflows and jobsite operations

🏖️ Benefits

• Willingness to travel within the United States to visit customer job sites, offices, and project locations as needed.