Technical Operations – AI Automation Specialist

Job not on LinkedIn

🔥 0 minutes ago

☕ Washington – Remote

☕ Washington – Remote

💵 $40 - $50 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🤖 Artificial Intelligence

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BPCS, Comprehensive marketing solutions, ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Big agencies give you big talent for big money, but less time & commitment. Little agencies give you little less talent for little less money, but full dedication. What you want is the best from both worlds. What you need is big little agency. And you have just found it.

📋 Description

• Execute and improve automation workflows using AI tools, agents, command-line interfaces, and scripting. • Create and maintain structured knowledge content to support AI-assisted workflows, prompt libraries, and knowledge systems. • Triage and resolve technical and operational issues affecting program members. • Investigate problems, identify patterns, and drive root cause resolution. • Partner with stakeholders to define requirements and implement process improvements. • Design and iterate on AI-assisted support experiences, response templates, and knowledge-grounding strategies. • Track recurring issues and identify opportunities for automation and operational efficiency. • Contribute to internal tooling, documentation, and self-service experiences. • Continuously evaluate emerging AI tools and technologies that can improve workflows and increase scale.

🎯 Requirements

• Experience building solutions using modern frameworks, cloud services, APIs, and data services. • Hands-on experience with scripting languages such as Python, PowerShell, Bash, or similar. • Experience working with Git-based workflows and tools such as GitHub and VS Code. • Comfortable using command-line tools and debugging technical issues. • Experience with issue tracking systems such as GitHub Issues, Azure DevOps, or Jira. • Experience using AI-assisted development tools such as GitHub Copilot, ChatGPT, Claude Code, or similar. • Ability to quickly learn new technologies and apply them to operational challenges. • Strong troubleshooting skills and ability to navigate ambiguous scenarios. • Demonstrated ability to identify patterns and drive process improvements. • Ability to manage multiple priorities with minimal direction. • Strong written communication skills and attention to detail.

🏖️ Benefits

• Medical, dental, and vision coverage • Flexible Spending Account • 401k program • Competitive PTO offerings • Parental Leave • Opportunities for professional growth and development