Sales Data Analyst

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Broadvoice

51 - 200 employees

📡 Telecommunications

🤝 B2B

☁️ SaaS

💰 Private Equity Round on 2020-12

Telecommunications • B2B • SaaS

Broadvoice is a rapidly growing company focused on cloud-based communication solutions, aiming to enhance meaningful connections between individuals. Offering a comprehensive suite of products including business phone systems, video and collaboration tools, SIP trunking, and contact center solutions, Broadvoice supports businesses in improving customer and employee experiences. They provide services across various industries such as healthcare, retail, education, government, and financial services. With a commitment to security and customer satisfaction, Broadvoice delivers scalable and cost-effective communication platforms like UCaaS and CCaaS to improve business operations and customer interactions.

📋 Description

• Compiling, analyzing, and reporting sales data. • Monitoring, and analyzing competitive activity, customer, and market trends. • Providing actionable insights to guide the sales and marketing teams. • Review past and current sales data to determine trends in productivity. • Present actionable information and insights. • Create new reports and dashboards. • Support Sales Management: KPI/Scorecard development and distribution, maintain weekly/monthly/annual reporting. • CRM Maintenance and Standardization: Salesforce super user. • Support initiatives for data integrity and normalization. • Other duties as assigned.

🎯 Requirements

• Proficiency in Salesforce.com: Salesforce Certified Administrator preferred. • Proficiency in Microsoft Office Suite: Excel and PowerPoint. • Excellent oral and written communication skills, ability to interact effectively with all levels of management. • Excellent project management skills, and effective time management skills. • High-level experience in methodologies and processes for data collection. • Self-motivated, flexible, with the ability to manage multiple and often changing priorities. • Work experience as a data analyst or in a related field. • A strong, detailed orientated and high standard of quality and accuracy. • Associate or bachelor’s degree in related field preferred.

🏖️ Benefits

• Grow Your Career • Enjoy Flexibility • Community & Culture • Make an Impact

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