Business Analyst, Back Office Portfolio

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🔥 1 minute ago

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Logo of Brookaire Company

Brookaire Company

51 - 200 employees

Founded 1977

🛒 Retail

🚗 Transport

Manufacturing • Retail • Transport

Brookaire Company is a third-generation family-operated business specializing in the manufacturing and distribution of HVAC air filters and V-belts across the United States. Since 1974, the company has focused on providing exceptional customer service and high-quality products, catering to industries such as commercial buildings, data centers, healthcare, pharmaceuticals, and schools. Brookaire offers a wide range of products, including custom size air filters and belts, with services like scheduled job site delivery and air filter disposal to enhance customer convenience. Their reputation for reliable and efficient service has made them a leading choice in HVAC maintenance supplies, with a large inventory available for quick delivery.

📋 Description

• Support CAS platforms including LogicGate, Onit and NetDocuments • Help migrate manual, Excel-based and legacy regulatory/risk reporting processes into more structured platform workflows • Elicit and document requirements, user stories, acceptance criteria, process flows and supporting materials • Support system enhancements, configuration, testing cycles, UAT, issue resolution and change documentation • Bring project discipline to small projects and enhancements through planning, milestones, toll gates and delivery follow-up • Partner with product, legal, risk, compliance, engineering and business stakeholders to translate needs into practical solutions • Contribute to process improvements that improve efficiency, controls, data integrity and automation across the back-office portfolio

🎯 Requirements

• Experience in business analysis, process analysis or systems analysis • Practical exposure to Agile ways of working, Jira/Jira Product Discovery, user stories, acceptance criteria or similar delivery tools • Experience supporting system enhancements, process workflows, UAT/testing, issue resolution or operational platform change • Exposure to legal operations, compliance, risk, control, regulatory reporting, financial services or similar process-led environments • Strong analytical and communication skills • Confidence to ask questions early, clarify ambiguity and work with senior stakeholders • Comfort using AI or LLM tools to improve productivity, analysis, documentation or process work

🏖️ Benefits

• eligibility for an annual incentive bonus • a 12% employer contribution to a 401(k) or pension plan • comprehensive medical benefits package • health coverage • generous time off • competitive retirement plans • flexible work options • wellbeing and development programs

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