Associate Relations Manager

🔥 0 minutes ago

⚔️ Virginia – Remote

⚔️ Virginia – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

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Bon Secours Mercy Health

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2018

⚕️ Healthcare Insurance

Healthcare Insurance

Bon Secours Mercy Health is a leading health care organization committed to transforming health care delivery and services through strategic innovation and compassionate care. Operating hospitals and clinical sites in the U. S. and Ireland, the organization focuses on extending health care access, improving patient outcomes, and enhancing value through emerging technologies and strategic partnerships. With a commitment to service and stewardship, Bon Secours Mercy Health also prioritizes enhancing the quality of life for underserved communities while advocating for sustainability. The organization’s initiatives include digital innovation, diversified growth through investments and partnerships, and providing high-value care across its core clinical operations.

📋 Description

• Provides advice and consultation to support positive associate relations strategy • Investigation of associate open door concerns • Consultation with cross functional partners to bring resolution to associates’ questions/concerns • Interpretation of company policies for management • Assisting management to address associate performance issues • Counseling management regarding their responsibilities • Supporting compliance efforts and coaching on changes in relevant laws/regulations • Making recommendations for policy changes or enhancements based on experience with prior situations

🎯 Requirements

• 4 year/ Bachelors Degree in Human Resources • 5-7 years’ experience in Human Resources (HR), including recent employee relations investigations experience • Excellent customer service, communications and interpersonal skills • Excellent listening skills and ability to probe based upon responses provided • Excellent oral and written communication skills including the ability to organize and present information in a clear and concise way • Ability to build rapport and communicate challenging information effectively • Skilled at interviewing employees, witnesses and supervisors to gather relevant case information • Reasoning ability that includes strong problem solving and conflict resolution skills • Knowledge of Federal and State Employment Law • Preferred: 5+ years’ experience in Employee and Labor Relations; or related field, 3+ years of related Human Resources experience; or proven record of business management experience

🏖️ Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HSA/FSA options, life insurances, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support