Field Enablement Assistant

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $64.8k - $124.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Calix

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

📡 Telecommunications

☁️ SaaS

🏢 Enterprise

💰 $50M Venture Round on 2009-08

Telecommunications • SaaS • Enterprise

Calix is a comprehensive solutions provider that focuses on enabling broadband service providers (BSPs) to simplify, innovate, and grow their businesses. Through its advanced broadband platform, Calix offers technologies like 10G-PON, 5G, Wi-Fi 7, and more to improve network operations, reduce downtime, and enhance the subscriber experience. The company provides managed services such as SmartLife and SmartHome, which help subscribers operate, secure, and enhance their connected lifestyles. Calix serves diverse provider types including telcos, cable operators, and municipal utilities, helping them deliver critical broadband connectivity and transform community access to digital services. With a focus on cloud technology, analytics, and transformation guidance, Calix empowers service providers to thrive in the digital age.

📋 Description

• Support the development, delivery, and maintenance of enablement programs, including training courses, learning paths, onboarding experiences, certifications, and release-readiness initiatives • Help standardize and maintain scalable program structures across roles, regions, quarters, onboarding phases, and recurring enablement motions • Support day-to-day enablement operations, including assignments, tracking, reminders, reporting checks, content updates, and request routing • Help manage and maintain enablement platforms, content libraries, and learning systems to ensure materials are accurate, organized, current, and easy to access • Support content lifecycle management, including updates, organization, tagging, archiving, optimization, and reuse of existing resources • Assist with onboarding pathways, certification requirements, role-based curricula, and program structures aligned to evolving business priorities • Partner with cross-functional teams, including Sales, Success, Marketing, Product, and Operations, to ensure training and content reflect current priorities, messaging, and workflows • Support enablement requests by helping intake, organize, route, track, and follow through on work across the team • Help track enablement engagement, completion, adoption, platform usage, and other performance signals to identify trends and opportunities for improvement • Contribute to documentation, process discipline, team site maintenance, audits, and operational consistency as the team scales • Use AI and automation to reduce manual work, accelerate documentation and reporting, improve process consistency, and increase the team’s overall productivity • Participate in enablement projects and initiatives, owning defined workstreams and helping drive execution from planning through completion

🎯 Requirements

• Bachelor’s degree in Marketing, Business Administration, Communications, Learning and Development, or a related field • 3+ years of relevant experience, including internships, preferably in a B2B, SaaS, technology, sales enablement, learning, operations, or program support environment • Strong organizational skills with the ability to manage multiple priorities, track details, and deliver high-quality work on time • Ability to work independently on defined tasks while collaborating effectively across teams and stakeholders • Experience with learning platforms, content management systems, sales tools, or enablement platforms is preferred, such as Seismic, Seismic Learning, Spekit, Gong, Second Nature, Salesforce, Agentforce, or similar tools • Comfort using AI, automation, or workflow tools to improve productivity, reduce manual work, and streamline repeatable processes • Strong written and verbal communication skills, with the ability to organize information clearly for different audiences • Analytical mindset with the ability to review data, identify trends, and surface insights that help improve enablement programs and operations • Detail-oriented approach to content organization, system hygiene, process documentation, and operational follow-through • Willingness to learn new tools, processes, enablement practices, and AI-supported ways of working.

🏖️ Benefits

• This role may be eligible for a bonus.