Patient Access Analyst

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Ellit Groups

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2019

Healthcare • Life Sciences • Managed Services

Ellit Groups is a forward-thinking organization dedicated to transforming healthcare through innovative solutions. They specialize in bridging the gap between people, processes, and technology, effectively addressing business challenges within the healthcare and life sciences sectors. With an award-winning team of experts, Ellit Groups offers services such as healthcare and payer advisory, performance improvement, digital strategy and transformation, and managed services. Their commitment to enhancing patient outcomes and fostering sustainable growth makes them a vital partner for healthcare organizations and life sciences companies.

📋 Description

• Build, configure, and maintain Epic Patient Access applications, including Epic Cadence and Epic Prelude • Support and optimize referral workflows, ensuring accurate routing, processing, and follow-up • Maintain and enhance scheduling build including visit types, decision trees, and scheduling rules • Support and troubleshoot patient engagement workflows within Epic MyChart • Resolve Help Desk tickets related to Cadence, Prelude, MyChart, and referral workflows in accordance with SLAs • Support Real-Time Eligibility (RTE) processes and ensure accurate insurance verification • Partner with Patient Access, Revenue Cycle, and clinical operations teams to improve workflows and user experience • Participate in system testing, validation, and implementation of enhancements and upgrades • Analyze access-related issues and recommend system or workflow improvements

🎯 Requirements

• Candidates must be certified in the following Epic applications: Epic Cadence Certification • Epic Prelude Certification • Epic Welcome Certification • Epic MyChart Certification • Epic Referrals Certification • Strong hands-on experience in Epic Patient Access environments • Deep knowledge of: Decision Trees Visit Types configuration and maintenance • Real-Time Eligibility (RTE) workflows • Referral workflows and scheduling optimization • Help Desk ticket resolution and end-user support • Experience working in healthcare IT, preferably supporting Epic access applications • Strong analytical, troubleshooting, and communication skills • Ability to work independently in a remote, fast-paced support environment.

🏖️ Benefits

• Competitive salary and benefits package. • Opportunity to work in a collaborative and innovative environment. • Professional development opportunities to advance your career. • Flexible work arrangements to promote work-life balance.