Estimator, Home Services

🔥 0 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $25 / hour

⏳ Contract/Temporary

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

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Casa

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2024

👥 B2C

☁️ SaaS

B2C • SaaS

Casa is a membership-based home management company that combines software-driven home intelligence (3D digital twins, detailed inventory, utilities and property monitoring) with on-the-ground services like vetted in-house handymen, a full-service concierge, and automated maintenance subscriptions. Serving homeowners in the San Francisco Bay Area and Los Angeles, Casa handles everyday chores, preventive maintenance, vendor coordination, and home administration for a flat monthly fee, aiming to make home ownership effortless and proactive.

📋 Description

• Review incoming job requests including photos, videos, and descriptions and define clear, complete scopes of work • Determine required tasks, materials, tools, and estimated time needed for each job • Ensure scopes are specific enough to be executed without additional clarification • Identify missing or unclear information and proactively follow up with homeowners to fill gaps • Communicate with homeowners to clarify requests, set expectations, and prepare them for upcoming visits • Provide clear, professional, and timely communication to homeowners throughout the pre-visit process • Flag jobs that are out of scope, unsafe, or require licensed specialists • Maintain consistency in scoping standards across all job types • Balance speed and accuracy and scope jobs quickly without sacrificing quality • Incorporate field feedback to continuously improve scoping accuracy • Reduce job failure, rework, and scope creep through better upfront definition • Maintain clean documentation of scopes, notes, and assumptions • Support operations with queue management and prioritization of incoming requests • Identify patterns in mis-scoped jobs and improve guidelines to prevent repeat issues

🎯 Requirements

• 2 or more years of hands-on experience in handyman work, construction, maintenance, or a related trade • Strong ability to assess jobs remotely using photos, videos, and written descriptions • Experience communicating directly with customers or homeowners • Working knowledge of common home repair tasks, materials, tools, and time requirements • Ability to break down work into clear, actionable scopes • High attention to detail and accuracy • Strong written and verbal communication skills • Comfort working in a fast-paced, high-volume environment • Ability to manage multiple jobs simultaneously without losing quality • Reliable and responsive and does not let work sit or fall through the cracks • Ability to work Pacific business hours