Workday Operations Support – Temporary

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🔥 4 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $33 - $51 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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CBH

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🌾 Agriculture

🤝 B2B

🛒 Retail

Agriculture • B2B • Retail

CBH is Africa’s leading fully integrated poultry company that operates across the three pillars of Breed, Feed and Food. The company supplies broiler and parent day-old chicks and hatching eggs, manufactures and distributes livestock feed across multiple African countries, and sells consumer chicken products with an emphasis on food safety, ethical practices and value. CBH emphasizes nurturing local economies, empowering communities and scaling poultry production across Africa.

📋 Description

• Manage and triage a steady stream of Workday support requests; analyze, resolve, document, and close tickets in a timely manner. • Operate within established governance and intake processes; adhere to SLAs and escalation paths. • Work inside a live Workday environment to execute configuration & maintenance tasks: • Maintain and optimize the Business Process Framework • Configure condition rules and validations • Manage notifications and alerts • Create and adjust calculated fields • Develop and refine custom reports • Perform security updates by domain and role-based access; execute EIB loads and corrections. • Support regression testing for Workday R1/R2 releases. • Stabilization Support: Assist with post-implementation cleanup and optimization • Identify repeat issues and recommend structural fixes • Support data integrity audits and reconciliation efforts • Partner with People & Culture (P&C) and Payroll to reduce friction points • Documentation: produce clear, professional documentation for changes, resolutions, and processes. • Maintain a customer-focused mindset, ensuring operations run cleanly and disruptions are minimized.

🎯 Requirements

• 2+ years of Workday production support experience • Strong experience with: • Core HCM Configuration • Business Process Framework troubleshooting • Workday Security (roles, domains, assignments) • Report writing and calculated fields • Experience supporting release cycles and regression testing • Proven ability to manage and resolve high ticket volume • Excellent documentation discipline and attention to detail • Clear, professional written and verbal communication

🏖️ Benefits

• Competitive compensation and a total rewards package that focuses on all aspects of your wellbeing • Flexibility to do impactful work and the time to enjoy your life outside of work • Opportunities to connect and learn from professionals from different backgrounds and with different cultures