Field Service Technician

🔥 31 minutes ago

🧀 Wisconsin – Remote

🧀 Wisconsin – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

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Cash Depot

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💳 Fintech

🤝 B2B

🔧 Hardware

Fintech • B2B • Hardware

Cash Depot is a service provider that supplies and manages in-store cash solutions for retail partners, including ATM placement, rental, and processing, a cash-management system marketed as "Bank in a Box," and ancillary revenue-generating equipment such as air/vac tire inflation and vacuum machines. The company offers in-house transaction processing, 24/7 monitoring, field service with trained technicians, and an online store for hardware and accessories, focusing on helping retailers reduce cash-handling costs and increase non-card revenue. Cash Depot is headquartered in Green Bay, WI and serves merchants with B2B-focused cash and payment technology services.

📋 Description

• Responsible for the installation and maintenance of ATMs and Air/Vac equipment • Install, convert, repair and remove ATMs, Air/Vac, and other equipment and Cash Depot products • Perform cash replenishment and coin removal, as scheduled and requested • Partner with the territory dispatcher to execute dispatch request as scheduled and requested • Complete tasks as assigned by supervisor or applicable Cash Depot staff members • Communicate inventory and support requests in order to complete scheduled tasks in an accurate and timely manner • Perform administrative paperwork in a complete, accurate and timely manner • Maintain important department metric standards in efficiency, safety, first time fix rate, and other metrics important to Cash Depot and our customers • Assist other technicians and help train or perform ride along training, as needed • Follow all security procedures and policies • Maintain a professional image, both personal and vehicle • Maintain inventory standards as required • Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products • Identify and recommend efficiency improvements • Operate as a team player • Flexible work schedule with on-call duty • Work independently with minimal supervision

🎯 Requirements

• High School Degree / GED • Valid driver’s license, clean driving record, and ability to be insured through Company’s risk insurer • Ability to drive a vehicle over 50% of the shift • Ability to work in a safe manner when lifting and performing tasks associated with position • Experience in trouble shooting or electro mechanical work • Ability to follow the expectations set forth in the Field Service Handbook • Excellent communication skills, written/verbal with internal and external contacts • Proven ability to be organized, detailed, multi-tasker, critical thinker, accurate, thorough and a problem-solver • Ability to adapt to change in the workplace or assignment of duties

🏖️ Benefits

• Competitive Medical, Dental & Vision benefits • Company paid Life Insurance & Short Term Disability • Paid Holidays and PTO • Medical Deductible Reimbursement & Wellness Benefit Program's • 401(k) with Company Match • Generous Profit Sharing Bonus