Senior Manager – Operations

🔥 18 minutes ago

🐎 Kentucky – Remote

🐎 Kentucky – Remote

💵 $100.7k - $155.1k / year

⏰ Full Time

🟠 Senior

⚙️ Operations

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Cencora

WebsiteLinkedInAll Job Openings

10,000+ employees

⚕️ Healthcare Insurance

💊 Pharmaceuticals

Healthcare Insurance • Pharmaceuticals • Logistics

Cencora is a company dedicated to improving the health and well-being of both people and animals globally. Built on the legacy of AmerisourceBergen, Cencora offers a wide range of industry-leading solutions that encompass specialty logistics, warehousing, drug research, clinical development support, and more. They provide commercialization and patient access support and offer wholesale and specialty distribution services. Cencora serves a diverse clientele, including pharmaceutical companies, physician practices, pharmacies, and health systems. The company also extends its services to animal health, managing operations and delivering products for animal pharmaceutical care. With a strong global footprint, Cencora aims to reshape healthcare delivery through innovative products and solutions, striving to create healthier futures for all.

📋 Description

• Account Management serving as the primary liaison between company and client • lead client meetings • field client questions and requests • interpret client needs and develop action plans • work with management team to monitor and assess strategies to improve program processes • provide internal advocacy for client • Team Management ensuring team meets contractual obligations • identify staffing needs • serve as interface for cross functional activities • design programs to maintain high motivation among team members • conduct performance reviews and provide training and mentoring • Business Development partnering with New Business Development for capability presentations • participate in budget development and manage monthly budget and expenses • collaborate with Compliance team on program audits and corrective actions • provide organizational leadership

🎯 Requirements

• past experience in client management, communications, project implementation, contract management • minimum of five (5) years of progressively related responsibility • at least three (3) years at a supervisory level • a four-year degree is preferred • general knowledge of patient assistance programs and pharmacy management • call center management or exposure • strong verbal and written communications skills • demonstrated presentation skills • ability to lead and develop others • ability to collaborate and work across groups to make decisions and resolve issues • strong interpersonal skills • strong organizational skills; attention to detail • proficient in Microsoft Office (Excel, Outlook, Word, PowerPoint) • general understanding of health care payer research, healthcare policy and payer landscape preferred • ability to resolve associate issues effectively and efficiently

🏖️ Benefits

• medical, dental, and vision care • backup dependent care • adoption assistance • infertility coverage • family building support • behavioral health solutions • paid parental leave • paid caregiver leave • training programs • professional development resources • mentorship programs • employee resource groups • volunteer activities