System Analyst

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Centro Benefits Research

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2016

⚕️ Healthcare Insurance

Consulting • Healthcare Insurance • Technology

Centro Benefits Research is an ancillary benefits consulting and technology firm that enables brokers and carriers to deliver optimal outcomes for their customers. With its deep industry knowledge and expert consulting, Centro focuses on enhancing client outcomes while increasing agency revenue and reducing operating costs. The firm's technology solutions streamline the quoting process and provide brokers with tools to manage their business efficiently, leading to improved proposal accuracy and quicker turnaround times.

📋 Description

• Support Bswift technology implementations, in accordance with company standard operating procedures, processes, and documentation. • Coordinates with managers and users to identify systems problems; assesses severity of the issues and prioritizes responses as appropriate. • Partner with project coordinators and other internal and external team members and clients as part of new implementation and ongoing client support duties. • Manage client import/exports, payroll/carrier files, and discrepancy reports. • Provide on-call technical support and responses to inquiries regarding EDI vendor feeds. • Actively solve data production technical problems, working to reduce future technical errors by partnering with team members to discuss actionable resolutions. • Routinely conduct analysis of data transactions. • Make recommendations for the resolution of production problems. • Work with third-party compliance approval. • Quality and control management of Bswift. • Training client HR partners on Bswift software and processes. • Maintain Bswift system for accuracy. • Audit excel and text files. • Knowledgeable in Visual Basic scripts but not limited to that language.

🎯 Requirements

• Requires a bachelor’s degree or equivalent, preferably in business administration, computer science, or information systems. • 2-3 Years of application/system analysis/enrollment build experience preferred • 2-3 Years of insurance experience • 1-2 Years of Bswift experience • Excellent verbal and written communication skills. • Excellent interpersonal skills with a proven ability to collaborate with a team. • Excellent analytical and problem-solving skills. • Extensive knowledge of computer systems and programming. • Excellent organizational skills and attention to detail. • Proficient with Microsoft Office Suite or related software. • Proficient with or able to quickly learn systems and software used by the organization. • Familiarity with standard concepts, practices, and procedures within the benefits management and administration industry. • Exceptional customer service with internal and external team members and clients involving email, phone and in-person communications.

🏖️ Benefits

• health, wellbeing, retirement, and other financial benefits • paid time off • overtime pay for non-exempt employees • robust learning and development programs • reimbursement of job-related expenses per the company policy • employee perks and discounts