SIU Investigator

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Crum & Forster

1001 - 5000 employees

Crum & Forster (C&F) is a leading national property & casualty insurance company with a large, diversified specialty platform. We protect businesses and organizations from the unpredictable nature of risk, giving them the confidence to take on new challenges and flourish in today’s increasingly complex and uncertain world. C&F is client-focused, creative, and flexible in delivering customized products and services.

📋 Description

• Provide investigative and anti-fraud advisory services across specialty and standard commercial lines insurance products • Conduct comprehensive investigations of questionable insurance claims and policies in compliance with legal and industry standards • Screen and extract source data from claim and policy files • Collaborate with file handlers in development and execution of investigation plans • Conduct and/or case manage claims and policy field investigations that include interviews, recorded statements, and scene investigation • Case manage vended services such as surveillance, activity checks, and medical canvases • Conduct desk-based investigations ranging from locating individuals to conducting comprehensive background investigations • Preserve physical and digital evidence • Provide timely communications with file handlers of ongoing investigative activities and case disposition • Prepare professional investigative reports that include detailed findings, supporting documents and recommendations • Develop and maintain network of anti-fraud enforcement/regulatory agency personnel, industry counterparts and law enforcement • Participate in regional anti-fraud industry training and task force meetings • Ensure knowledge and compliance with all anti-fraud regulatory requirements of any assigned territories • Refer and package cases that warrant mandatory reporting to state anti-fraud agencies • Participate in anti-fraud training and marketing for company personnel and customers • Periodic regional travel and an ability to work independently required

🎯 Requirements

• Bachelor’s degree or equivalent experience required • 6+ years of experience as an SIU investigator with either an insurance carrier and/or government anti-fraud agency • Prior background in insurance claims and/or law enforcement preferred • Social media savvy, proficient in searching and preserving digital evidence • Advanced analytical skills and artificial intelligence awareness • Exceptional organizational and report writing skills • Computer proficient in Microsoft Office applications • Self-starter, high energy and detail oriented • Ability to build strong relationships across all levels of our organization • Credit security clearance, confirmed via a background credit check

🏖️ Benefits

• Competitive compensation package • Generous 401K employer match • Employee Stock Purchase plan with employer matching • Generous Paid Time Off • Excellent benefits that go beyond health, dental & vision • Programs focused on wellness, including physical, mental and financial wellbeing • Tuition reimbursement • Industry-related certifications • Professional training to support career development • Dynamic, ambitious, fun and exciting work environment • Spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee-driven corporate giving program

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