Customer Connections Representative I

🔥 5 minutes ago

🏈 Ohio – Remote

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💵 $17 - $20 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of Cincinnati Children's

Cincinnati Children's

10,000+ employees

Founded 1883

🤝 Non-profit

📚 Education

Healthcare • Non-profit • Education

Cincinnati Children's is a leading children's hospital dedicated to providing exceptional healthcare services for infants, children, and adolescents. The hospital offers a wide range of resources, including urgent care, specialty care, and clinical trials. With a commitment to education, research, and community support, Cincinnati Children's aims to deliver the best outcomes and ensure the comfort of young patients and their families.

📋 Description

• Ensures patient safety by identifying the correct patient. • Provides assistance and services to patients, families, and staff in patient registration and scheduling. • Investigates and resolves customer requests according to policies and procedures. • Maintains confidentiality and safeguards patient/family personal medical and financial information. • Completes and authenticates documents ensuring compliance with regulatory agencies. • Supports the Revenue Cycle and Health Information Management by ensuring necessary data is obtained and entered accurately.

🎯 Requirements

• High school diploma or equivalent • No directly related experience

🏖️ Benefits

• Comprehensive job description provided upon request. • Reasonable accommodations to individuals with disabilities in accordance with the Americans with Disabilities Act. • Equal Opportunity Employer committed to dignity and respect for all employees.

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