AI Automation Specialist – Contract

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Clarvida

1001 - 5000 employees

Founded 50

⚕️ Healthcare Insurance

🌍 Social Impact

🤝 Non-profit

Healthcare Insurance • Social Impact • Non-profit

Clarvida is a company dedicated to creating brighter futures for individuals and communities. With a focus on care services, Clarvida operates across 17 states, providing a range of community-based outpatient services, residential support for individuals with intellectual disabilities and serious mental health conditions, and foster care services. The company emphasizes the importance of serving and uplifting both caregivers and recipients, believing that meaningful change can be achieved through service. Clarvida serves 60,000 clients annually and prides itself on its extensive history of impact and commitment to the development of its employees. Additionally, Clarvida is heavily involved in supporting foster parents and providing essential training and case management for foster children. The company's mission is centered around bridging the gap between the needs of communities and the resources available from government agencies, aiming to make a significant positive impact through professional and empathetic care.

📋 Description

• AI Use Case Discovery and Prioritization • Partner with clinical, operational, finance, human resources, and technology teams to identify repetitive, manual, or high-friction workflows that may benefit from AI-enabled automation. • Evaluate potential use cases based on business value, feasibility, scalability, and user impact. • Translate business needs into practical automation concepts, prototypes, and deployable solutions. • Identify opportunities to reduce administrative burden and improve employee productivity through responsible use of AI. • Solution Design, Build, and Deployment • Design, build, test, and deploy AI-powered workflows, chatbots, assistants, agents, and automations using approved enterprise tools and platforms. • Create prompts, instructions, knowledge libraries, and workflow logic that enable AI solutions to provide accurate, reliable, and useful outputs. • Build employee-facing AI assistants that help users find information, answer questions, and complete routine tasks. • Configure chatbot knowledge sources using company documentation, policies, procedures, and other approved content. • Rapidly prototype solutions and iterate based on user feedback and business needs. • Continuously improve existing solutions to increase usability, adoption, and business value. • Measurement and Continuous Improvement • Define expected outcomes and success measures for solutions and pilots. • Track results such as time savings, productivity improvements, adoption rates, and process efficiency. • Document lessons learned and recommend opportunities for expansion or improvement. • Help establish repeatable methods for evaluating AI use cases across the organization. • Governance, Compliance, and Responsible Use • Ensure AI solutions align with HIPAA, privacy requirements, organizational security standards, and established governance practices. • Incorporate appropriate human review and oversight into workflows when needed. • Support documentation of solution design, data sources, and operational controls. • Promote responsible and secure use of AI technologies. • User Enablement and Adoption • Create simple user guides, reference materials, and training content. • Demonstrate solutions to end users and stakeholders. • Gather user feedback and incorporate improvements into future releases. • Support the adoption of AI-enabled ways of working across the organization. • Innovation and Practice Development • Stay current on emerging AI tools, platforms, and capabilities. • Recommend opportunities to pilot new technologies that may improve productivity or efficiency. • Contribute to the development of the AI Incubator's standards, practices, and operating model. • Help build a scalable AI automation practice from the ground up.

🎯 Requirements

• 2–3 years of experience in technology, automation, business analysis, software development, AI solutions, process improvement, or a related field. • Demonstrated interest in artificial intelligence and emerging technologies. • Experience using AI tools such as Microsoft Copilot, Copilot Studio, Claude, ChatGPT, Power Automate, or similar platforms through professional, educational, or personal projects. • Experience building, configuring, or customizing AI assistants, chatbots, copilots, or conversational workflows. • Understanding of basic prompt engineering concepts and how AI tools can be used to solve business problems. • Ability to learn new technologies quickly and apply them to real-world challenges. • Strong analytical and problem-solving skills. • Strong verbal and written communication skills. • Ability to work independently, manage multiple priorities, and adapt to changing needs. • Demonstrated initiative, curiosity, and willingness to experiment with new technologies.

🏖️ Benefits

• Health insurance • Flexible work hours • Paid time off • Professional development opportunities

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