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Financial Operation Specialist

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Velera

1001 - 5000 employees

đź’ł Fintech

🏦 Banking

Fintech • Banking • Financial Technology

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

đź“‹ Description

• Responding to internal and external customer inquiries and researching and resolving balancing problems. • Assist with the training of department staff and providing update to the procedural documentation of the various functions. • Manage service tickets from clients and internal staff and review the daily workflow. • Complete daily exception item processing in adherence with established timeframes. • Review and process validated payments, reject and return payments that cannot be validated. • Work and resolve settlements tickets from internal and external clients via ticketing portal. • Reconcile balance consolidation daily transaction postings. • Process and balance daily Convenience check files ensuring transactions and returns are completed within established guidelines.

🎯 Requirements

• Associates degree or equivalent business experience required. • Four (4) years accounting or banking related experience required; preferably in the area of Settlement or Finance.

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care • Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program

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