Risk Program Specialist

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🕒 July 11

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Velera

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

🏦 Banking

Fintech • Banking • Financial Technology

Velera is a company that provides a wide range of solutions for financial institutions, focusing on payment and banking technology. The company offers services in digital card issuance, digital wallets, and provides a co-op pay network and ATM terminal driving. Velera integrates sophisticated scoring and decision-making tools for fraud prevention and identity authentication. It also offers strategic consulting services for growth and marketing. Velera positions itself as a partner in digital banking and financial technology innovation.

📋 Description

• Perform a variety of high-level fraud, risk mitigation, data analysis, member experience tasks, and project management functions. • Work closely with internal and external customers to analyze and translate information between assigned business and operational teams. • Conduct project research, analytics, reporting, and data for initial requests. • Coordinate project timelines, objectives, and performance requirements. • Monitor company databases and team dashboards to support internal requests and liaison with other teams to provide data. • Troubleshoot customer data requests for both internal teams and external credit union partners and customers. • Identify root causes related to newly discovered issues. • Review daily reports, validate details, and provide initial analysis for requests. • Create and maintain processes, procedures, and documentation; make recommendations for process improvements. • Provide first level review with card monitoring research before handoff. • Onboard new credit unions to the solution.

🎯 Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, Fraud/Risk discipline or related field or combination of education and relevant industry experience required. • Two (2) years professional experience in risk management, fraud prevention or fraud analytics required. • Three (3) years within the financial service industry preferred. • Experience with data analytical tools preferred. • Project management experience preferred. • Strong verbal and written communication skills, problem solving, analytical and organizational skills are required. • Ability to document processes and coordinate projects. • Aptitude in data, reporting and analytics environments. • Ability to work independently, or collaboratively in a team environment. • Thorough knowledge of Microsoft Office (Excel, PowerPoint, Word) required. • Ability to engage in a timely, responsive, and communicative manner, providing an excellent service experience both internally and externally.

🏖️ Benefits

• Competitive wages • Medical with telemedicine • Dental and Vision • Basic and Optional Life Insurance • Paid Time Off (PTO) • Maternity, Parental, Family Care Community Volunteer Time Off • 12 Paid Holidays • Company Paid Disability Insurance • 401k (with employer match) • Health Savings Accounts (HSA) with company provided contributions • Flexible Spending Accounts (FSA) • Supplemental Insurance • Mental Health and Well-being: Employee Assistance Program (EAP) • Tuition Reimbursement • Wellness program