Associate Manager, Billing Operations – Strategy

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $130.9k - $154k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Coinbase

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

₿ Crypto

💸 Finance

💳 Fintech

💰 $21.4M Post-IPO Equity on 2022-11

Crypto • Finance • Fintech

Coinbase is a leading cryptocurrency exchange platform that allows individuals and institutions to buy, sell, and trade various crypto assets such as Bitcoin and Ethereum. The company offers advanced trading tools, institutional solutions, and a self-hosted wallet for storing and managing cryptocurrencies. With a strong focus on security and transparency, Coinbase provides a trusted platform used by millions globally. It supports various features including staking, earning rewards, and spending crypto through their cards. Additionally, Coinbase provides developer tools and APIs for building onchain applications, making it a comprehensive hub for engaging in the crypto economy.

📋 Description

• Own day-to-day billing operations for Custody and Prime, including invoicing accuracy, the monthly close, and the billing ticket queue. • Lead and develop the billing operations team and coordinate BPO support. • Drive billing and collections automation, including AI-assisted drafting and ticket triage, to improve cycle time, cost, and quality. • Partner with Revenue Accounting, FP&A, Engineering, and Sales on billing systems and the migration from Salesforce to the Prime platform. • Execute and maintain evidence for billing-related SOX controls.

🎯 Requirements

• 5+ years in billing, revenue, or finance operations, including direct process ownership. • Experience leading or mentoring teammates and managing operational queues to SLA. • Strong command of billing and invoicing systems and reconciliation, with hands-on experience in NetSuite, Salesforce, or comparable tools. • Track record of improving operational processes through automation and tooling. • Working familiarity with SOX controls and the financial close. • Utilizes generative AI responsibly, maintaining human oversight to deliver business-ready outputs and drive measurable improvements in workflow efficiency, cost, and quality.

🏖️ Benefits

• medical • dental • vision • 401(k)