Watch/Jewelry Specialist – Onboard Shops

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Columbia Shipmanagement

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1978

🚗 Transport

☁️ SaaS

Transport • Maritime • SaaS

Columbia Shipmanagement is an international organization with 40 years of experience providing world-class ship management and maritime services. With a global presence and more than 25 offices, training centers, and crewing agencies worldwide, Columbia specializes in a comprehensive range of services including technical management, crew management and training, commercial services, new building supervision, digitalization, and insurance and claims management for various types of vessels. Their expertise extends to optimizing vessel performance and enhancing operational efficiency, making them a trusted partner in the maritime industry.

📋 Description

• Promotes a variety of watches and timepieces to guests. • Provides advice to guests relating to the onboard watch product range. • Meets and exceeds sales target objectives consistently through expert and proven consultative selling skills. • Ensures that presentation of products is visually appealing and merchandised in a manner that maximizes sales. • Informs guests of special offers, new products and promotions. • Assist guests to find the goods and products they are looking for. • Handles guests’ complaints and queries. • Processes payments. • Ensures items are correctly priced and keeps the shop layout attractive and tidy, in line with the direction of the Shop manager and Heinemann guidelines. • Conduct cycle counts, SKU checks and inventory preparation. • Monitors stock levels and properly replenishes in a timely manner. • Be accountable for ensuring that there is an optimal supply of products and recommend additional inventory when necessary; especially of products that have been identified as “best sellers”. • Assists with stock control and inventory management, including receiving and storing the delivery of large amounts of stock, with an emphasis on asset protection. • Reports discrepancies and problems to the supervisor. • Keeps the store tidy and clean, this includes hovering and mopping. • Keeps up to date with special promotions and putting up displays. • Maintains responsibility for the organization of the shop and storage areas, as it relates to shop cleanliness and organization. • Prepares to multitask and take on additional duties as needed (including vessel safety duties).

🎯 Requirements

• High School graduation certificate. • At least 2 years’ experience in the Watch Specialist position in a fast pace retail environment. • Previous shipboard retail experience highly preferred. • Strong customer service, communication and negotiation skills. • Knowledge of products and inventory techniques. • Ability to stand for extended periods of time and move boxes weighing up to 50lbs.