Director of Communications and Advocacy

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🕒 May 20

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Complete College America

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2009

📚 Education

🤝 Non-profit

Education • Non-profit

Complete College America is a nonprofit organization that advocates for dramatically increasing college completion rates and closing institutional performance gaps by working with states, systems, institutions, and partners to scale evidence-based structural reforms and policy changes. It offers institutional transformation consulting, policy and advocacy services, initiatives, resources, events, and an alliance of colleges to support student success, equity, and workforce alignment through interventions like math pathways, meta-majors, corequisite support, and proactive advising.

📋 Description

• Set and drive the overall strategic direction for CCA's communications function, ensuring alignment with organizational priorities, brand standards, and equity values • Oversee brand management, editorial calendar, project workflows, and ongoing assessment of communications strategies against organizational objectives • Lead media relations, including cultivating journalist relationships, managing press briefings and interviews, issuing rapid response communications, and proactively identifying opportunities to elevate CCA's work • Guide the development of high-quality written and multimedia content, including press releases, op-eds, blog posts, research reports, policy briefs, social media, and digital campaigns • Oversee CCA's digital presence, including the website, social media channels, email marketing, podcasts, and other online platforms • Supervise the Communications Manager and a roster of external consultants and freelancers, providing direction, feedback, and support to maximize team capacity and quality • Support the design and content creation for the CCA Annual Convening and other organizational events • Develop and implement communications strategies that advance CCA's state and federal policy priorities, translating research and data into accessible, persuasive narratives for policymakers and legislative audiences • Build and steward relationships with advocacy partners, coalitions, and allied organizations to amplify CCA's policy positions and expand its influence across the postsecondary landscape • Monitor the state and federal policy environment and lead rapid response communications efforts when legislative developments intersect with CCA's mission • Partner with Strategy Directors, Alliance Engagement Directors, and program staff to develop advocacy messaging that supports Alliance member states in advancing equity-focused policy goals • Represent CCA in external coalition spaces, convenings, and stakeholder forums as appropriate • Advise senior leadership on policy communications strategy, public affairs positioning, and stakeholder engagement approaches • Serve as a communications and advocacy resource to the Vice President of Development and External Affairs, the Chief of Staff and Senior Vice President for Strategy, and other organizational leaders on a range of communications and advocacy issues • Collaborate across departments to ensure consistency of messaging and strategic alignment in all external-facing communications • Provide communications counsel and capacity support to program, research, and development teams as needed • Contribute to organizational strategy and planning through cross-departmental collaboration and active input to senior leadership

🎯 Requirements

• Bachelor’s degree required; master’s degree preferred; and/or minimum of five years of progressively responsible experience in communications, public affairs, advocacy, or a related field, with at least two years in a leadership or supervisory role • Demonstrated experience developing and executing communications strategies in support of state and/or federal policy goals • Deep knowledge of the higher education landscape, including postsecondary policy, equity issues, and the challenges facing underrepresented and first-generation students • Proven ability to translate complex research and policy content into clear, compelling communications for diverse audiences • Experience in coalition building, stakeholder engagement, and external partnership management • Expertise in media relations, including placing op-eds and managing earned media campaigns • Strong supervisory and project management skills, with experience managing staff and/or consultants in a fast-paced environment • Proficiency with social media platforms and management tools, web content management systems, and email marketing platforms • Excellent written and verbal communication skills, with mastery of AP style and careful attention to organizational voice and tone • Familiarity with Adobe Creative Suite (Illustrator, InDesign, Photoshop); HTML/CSS fluency a plus • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) • A firm commitment to equity in the workplace and the achievement of equitable outcomes for minoritized students • Clear alignment with and commitment to the CCA mission, values, goals, and theory of change • Willingness to work flexible hours, including evenings and weekends as needed

🏖️ Benefits

• competitive benefits compensation package