Business Operations Analyst II – Fraud

🔥 0 minutes ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $57.8k - $75k / year

⏰ Full Time

🟢 Junior

⚙️ Business Operations

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Conduent

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2017

🤝 B2B

🛍️ eCommerce

🏛️ Government

💰 Venture Round on 2009-01

B2B • eCommerce • Government

Conduent is a leading provider of technology-led solutions aimed at enhancing customer experiences and improving operational efficiency for businesses and government agencies. The company offers a wide range of services, including customer experience management, finance and accounting solutions, human capital management, integrated digital solutions, and specialized services for healthcare and public sector clients. By leveraging automation and analytics, Conduent helps organizations streamline processes and drive business success.

📋 Description

• Extract, integrate, and organize data from multiple disparate systems to deliver clear, actionable views of operational performance. • Design and develop comprehensive operational dashboards aligned with business objectives, providing insights and recommendations. • Evaluate service levels, staffing models, volumes, policies, procedures, financial performance, audit and compliance requirements, quality metrics, and urgent operational issues; recommend process improvements as needed. • Build and maintain strong working knowledge of the organization’s structure, operational processes, and applicable policies, regulations, and governance requirements. • Proactively analyze data to answer key questions from stakeholders or out of self-initiated curiosity with an eye for what drives business performance. • Identify preventative measures by detecting variances, trends, inconsistencies, and potentially suspicious activity through data analysis. • Partner with stakeholders to understand requirements, gather data from diverse sources, and perform business analysis to deliver quantitative insights via reports, dashboards, and presentations. • Analyze and synthesize qualitative and quantitative data to create compelling narratives and provide strategic recommendations on complex issues. • Translate analytical findings into actionable outcomes, including enhancements to predictive models, operational processes, or policy decisions.

🎯 Requirements

• Bachelor’s degree in Business Administration, Mathematics, Computer Science, Economics, Statistics, or a related field and one (1) year of relevant experience; or equivalent professional experience with a minimum of three (3) years in a related role. • Advanced proficiency in SAS and SQL, with the ability and willingness to learn additional analytical tools and technologies. • Demonstrated experience designing and developing interactive dashboards, reports, and visualizations using tools such as Power BI or Tableau. • Proven experience evaluating, analyzing, and visualizing large, complex, or disparate datasets. • High level of attention to detail to identify anomalies, discrepancies, and potential fraud indicators within transactional data. • Experience in a reporting or business analyst role, supporting leadership teams through metrics, data analysis, and reporting. • Strong data management skills using tools such as Excel and SQL. • Demonstrated experience in fraud detection, prevention, or analysis within a dynamic or fast-paced business environment. • Ability to identify and define data analytics requirements and structure data from multiple source systems. • Strong analytical skill set, including data mining, evaluation, interpretation, and visualization. • Experience with technical writing, including development of queries, reports, documentation, and presentations. • Proven ability to present and explain data, findings, and metrics to non-technical audiences. • Excellent written and verbal communication skills.

🏖️ Benefits

• Health and Welfare Benefits: tailored to fit your and your family's needs starting on the first day of employment. • Retirement Savings: support as you save for your future. • Employee Discounts: access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more. • Career Growth Opportunities: opportunities to advance your career with a vast portfolio of businesses and a global footprint. • Paid Training: earn while you learn with access to award-winning learning platforms. • Paid time off: attractive paid time off packages designed for you to enjoy life away from work. • Great Work Environment: award-winning culture and recognition for diversity efforts.