Senior Product Manager – AI

🕒 April 8

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

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Logo of ConnectWise

ConnectWise

501 - 1000 employees

Founded 1982

☁️ SaaS

🔒 Cybersecurity

🏢 Enterprise

💰 $585k Seed Round on 2019-06

SaaS • Cybersecurity • Enterprise

ConnectWise is a leading provider of software and services for managed service providers (MSPs), offering solutions designed to automate and streamline operations in IT management, cybersecurity, and business management. Their Asio platform is purpose-built for MSPs, delivering tools for unified monitoring and management, cybersecurity, data protection, and business management. ConnectWise provides services like professional services automation, remote monitoring and management (RMM), quote and proposal automation, IT documentation, and financial management among others. Through partnerships and integrations with top-rated vendors, ConnectWise enhances its offering for IT service management. The company also hosts industry events and provides community support to foster growth and innovation in the MSP sector.

📋 Description

• Responsible for the planning and execution of ConnectWise platforms • Gathering requirements, designing technical and functional specifications • Managing the product backlog • Coordinating development efforts through implementation and support • Working in partnership with cross-functional teams to enhance development efforts • Aiding partners in product navigation • Finding effective solutions • Establishing operational plans for the Product Management team • Developing and implementing new products, processes, standards, and operational plans • Providing support to the Product Management team with high attention to detail • Communicating with ConnectWise leadership • Coaching, reviewing, and delegating work to team members • Defining and driving business plan, strategy, and positioning of products

🎯 Requirements

• Ability to manage large, complex projects and processes independently with limited supervision • Recognized expert in applicable work area • Ability to situationally adapt and understand new technology/processes as per business and partner requirements • Strong communication and presentation skills, verbal and written, with the ability to effectively communicate with technical and non-technical audiences • Ability to work in rapid pace environment, while maintaining high quality work • Demonstrated commitment to partner and team-oriented management • Strong knowledge of software development, database, server/client, and similar technical concepts • Strong understanding of the techniques and methods of modern product management • Detail-oriented with the ability to work on multiple priorities simultaneously • Knowledge of MSP industry • Preferred: Knowledge of Agile Methodology, software development life cycle, and Atlassian Product Suite

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options

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