Consumer Lending Specialist

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🐊 Florida, Illinois, +7 more states – Remote

🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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Connexus Credit Union

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2019

🏦 Banking

💸 Finance

💳 Fintech

Banking • Finance • Fintech

Connexus Credit Union is a financial institution that offers a wide range of banking services to its members, including checking and savings accounts, loans, credit cards, and insurance services. It provides various personal and business banking solutions such as mortgages, home equity lines of credit, auto loans, and personal loans. Connexus is committed to member financial wellness and offers digital banking services, financial calculators, and educational resources. The credit union also has a program called Connexus Cares for community involvement and provides resources on security and fraud protection. Members have access to convenient services like online banking, ATMs, and telephone banking.

📋 Description

• Interview consumer loan applicants and provide information on loan products that best meet the member's needs. • Request and review all required information and documentation to complete a loan. • Assist members in completing loan applications. • Obtain and evaluate credit reports. • Evaluate income, calculate debt-to-income ratios. • Use NADA / J.D Power valuation tool to evaluate collateral requirements and proposed collateral values. • Proactively evaluate applicant's eligibility for other credit union loans, products, services, and cross sell and/or refer to the appropriate department. • Effectively underwrite and approve consumer loans up to $30,000. • Responsible for achieving $100,000 in monthly upsell / cross-sell opportunities. • Responsible for selling GAP protection to members/borrowers and maintaining 50% penetration monthly. • Responsible for selling mechanical breakdown policies to members/borrowers and maintaining 25% penetration monthly. • Responsible for selling payment protection to members/borrowers and maintaining 40% penetration monthly. • Maintain a high level of accuracy and quality at 97% or greater as it pertains to loan files. • Evaluate risk and determine the outcome of each loan request. • Use credit lending limits and authority appropriately. • Assure that loans are within program guidelines and individual approval limits. For amounts exceeding program guidelines or individual limits, refer to manager. • Regularly and proactively communicate with members/borrowers providing loan status updates to ensure proper understanding of milestones. • Engage directly with members via incoming calls, emails and online banking to discuss their loan titles, handling follow-up as needed to address questions. • Provide exceptional customer service in all interactions while achieving established efficiency goals. • Correspond with members, applicants and creditors to resolve questions regarding application information. • Recommend and outline terms of loans within credit union's policies and procedures. • Ensure an interest rate structure that is consistent with credit union policies and procedures. • Review and comply with regulations as they apply to consumer loans and security agreements. • Develop, review, and manage your own action plan to ensure that you are achieving desired loan production and ancillary sales results. • Review with your manager as necessary. • Develop a working knowledge of mortgage and home equity products and services and refer business to the real estate lending team as necessary. • Must adhere to all NCUA and CFPB which includes but not limited to Regulation B, ECOA, Fair Lending, Wisconsin Consumer Act, and all other Compliance standards. • Comply with all Federal Regulations as they pertain to your job duties, including BSA.

🎯 Requirements

• 1+ year of prior lending experience is Required. • Prior experience selling ancillary products and identifying cross-selling opportunities is Required. • Prior experience working within a financial institution such as a bank or credit union is Required. • Demonstrated success in sales and customer service, with a proven ability to build relationships and deliver exceptional customer experiences is Required. • Strong verbal and written communication skills, with the ability to communicate professionally and effectively with others is Required. • Ability to thrive in a fast-paced, high-volume environment while managing multiple priorities and meeting deadlines is Required. • Proficiency with mainframe and PC software, including Microsoft Windows and Microsoft Word, with the ability to navigate and utilize internet-based applications effectively is Required.

🏖️ Benefits

• 20 days of paid time off and 10 paid holidays • 16 hours of paid Volunteer Time Off • 401K Retirement with up to 6% employer match • Excellent Health, Dental, Vision insurance, including multiple plan options • Health Savings Account with generous employer contributions • Employer paid Life insurance, Short-Term and Long-Term Disability • Tuition Reimbursement from $4,000 - $7,000 per calendar year • Robust Learning and Development program that includes an annual professional development stipend