Global Delivery Program Manager

🔥 14 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

📋 Program Manager

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Convergint

WebsiteLinkedInAll Job Openings

10,000+ employees

🔐 Security

🤝 B2B

🏢 Enterprise

Security • B2B • Enterprise

Convergint is a global systems integrator that delivers integrated security, life-safety, and technology services to enterprise and mission-critical customers. The company provides electronic and physical security systems, fire alarm and life-safety solutions, audio-visual and digital transformation services, monitoring and professional services, and cybersecurity support across industries such as healthcare, data centers, utilities, government, and finance. Convergint emphasizes local delivery with a global footprint and focuses on service excellence, program management, and tailored technology roadmaps.

📋 Description

• Lead and directly manage a team of Enterprise Program Managers responsible for delivering results across large, complex global and enterprise accounts • Provide strategic direction, governance, coaching, and performance management to ensure consistent execution, customer satisfaction, financial performance, and account growth • Partner with regional and executive leadership to scale programs effectively, resolve escalations, and continuously improve delivery maturity across the enterprise portfolio • Drive operational excellence by exceeding customer expectations in the execution of projects, initiatives and services • Maintain executive-level relationships with key enterprise customers, partnering with assigned Program Managers to strengthen trust and long-term alignment • Oversee portfolio-level financial performance, including margin, revenue growth, risk management, and forecasting • Identify opportunities to improve efficiency, scalability, and maturity of enterprise program delivery

🎯 Requirements

• College degree, trade school or equivalent experience • Bachelor’s degree in engineering or related field, Master’s degree desirable • Minimum 7 years of operations, sales and/or project management experience • 3-5 years’ experience managing large/strategic/global programs • Proven performance in operational excellence with complex customers, maintaining customer satisfaction and profitability • Professional experience in one or more of the following industries preferred: electronic security, fire alarm & life safety or building automation • Previous leadership experience required

🏖️ Benefits

• Company Holidays and Paid Time Off • Fun & Laughter Day Off • Medical, Dental & Vision Plan • Life insurance & Disability Plan • Wellness Program • 401K Matching Plan • Colleague Assistance Program • Tuition reimbursement • Competitive salary and compensation plan • Vehicle reimbursement plan • Corporate Social Responsibility Day • And much more…