VP, Client Services

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🕒 March 31

🏄 California, Florida, +3 more states – Remote

🏄 California – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🗽 New York – Remote ☕ Washington – Remote

⏰ Full Time

🔴 Lead

📁 Client Services

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CourtAvenue

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2020

🤝 B2B

🏛️ Government

🚀 Aerospace

B2B • Government • Aerospace

CourtAvenue is a progressive growth partner specializing in strategy, experience, and innovation. Known for its capabilities in AI advisory, commerce, and government product development, CourtAvenue has been recognized as one of Adweek’s Fastest Growing Agencies and is ranked #58 on Inc. 5000’s Fastest Growing Private Companies list. The company has also secured contracts to support the U. S. Air Force and has served prominent clients like Kia and Epson by enhancing their digital platforms and brand experiences. CourtAvenue is positioned as a leader in creating cohesive B2B design systems and dynamic storytelling for mission readiness in the aerospace sector.

📋 Description

• Own executive-level client relationships across Gigantic Playground’s most strategic accounts, and CourtAvenue network, serving as a trusted partner and advisor to senior client leadership • Define and guide overall client strategy focused on innovation, long-term growth, and sustained partnership value • Drive organic growth across key accounts by identifying expansion opportunities, shaping new initiatives, and converting strategy into revenue • Partner closely with executive leadership, Operations, and Delivery teams to align client strategy with agency capabilities, capacity, and financial goals • Build account leadership and client services teams, setting standards for excellence in client engagement, delivery collaboration, and relationship management • Guide and approve Statements of Work (SOWs), renewals, and account expansions in partnership with operations and finance leadership • Serve as senior escalation point for complex client issues, ensuring proactive resolution and long-term relationship strength • Represent Gigantic Playground at the executive level with clients, partners, and industry stakeholders • Mentor and develop senior client leaders, fostering a culture of accountability, optimism, and growth-oriented thinking • Help shape agency positioning, go-to-market strategy, and thought leadership in collaboration with marketing and executive leadership

🎯 Requirements

• 12–15+ years of experience in client services, account leadership, or related roles within a creative technology, digital, or experiential agency • Significant experience leading executive-level client relationships and large, multi-disciplinary accounts • Demonstrated success driving organic growth and long-term partnerships across complex client organizations • Experience working closely with senior leaders across strategy, creative, technology, and operations • Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience) • Comfort operating in a fast-paced, high-growth agency environment with senior-level accountability • Ability to travel as needed to support key clients and partnerships

🏖️ Benefits

• Gigantic Playground is a remote-first agency environment with team members located across the US. • Candidates in San Diego, California will have the advantage of being close in proximity to several of our core team members. • Candidates located in Orlando, FL, Chicago, IL, New York, NY or Seattle, WA will also be considered.