Breakdown Coordinator – Cox Fleet

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🔥 14 minutes ago

🌵 Arizona, North Carolina, +2 more states – Remote

🌵 Arizona – Remote 🌲 North Carolina – Remote 🌴 South Carolina – Remote ⛷️ Utah – Remote

💵 $18 - $27 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🚘 Automotive

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Automotive • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Assess and assign all open events. • Verify proper authorization has been obtained to dispatch the event. • Assign the appropriate and nearest service provider to make requested repairs. • Advise the customer of the estimated time of arrival and follow instructions according to their requirements. • Inform supervisor on duty of any delays with the service provider’s estimated time of arrival or problems with repairs. • Address problems and customer inquiries as they arise.

🎯 Requirements

• Minimum: High school diploma or GED and 3 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). • The right candidate could also have a different combination, such as an advanced degree or certification in a related discipline (Medium/Heavy Duty Truck Technology) or 5 years of experience in a related field (Dispatching for breakdown and/or tire, medium to heavy duty vehicle maintenance). • A strong knowledge of dispatching and multitasking. • Preferred: Degree in related discipline or industry experience.

🏖️ Benefits

• A competitive salary and top-notch bonus/incentive plans. • Exceptional work-life balance, flexible time-off policies and accommodating work schedules. • Comprehensive healthcare, with multiple options for individuals and families. • Generous 401(k) retirement plans with company match. • Professional development and continuing education opportunities. • Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. • Extra perks like pet insurance, employee discounts and much more.