Trade Desk Consultant

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $20 - $30 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

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Cox Enterprises

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1898

🏢 Enterprise

📡 Telecommunications

🚗 Transport

💰 Seed Round on 2014-12

Enterprise • Telecommunications • Transport

Cox Enterprises is a leading communications, media, and automotive services company with a mission to solve pressing challenges while building a more connected, mobile, and sustainable world. With over 125 years in business, Cox has invested over $1 billion in sustainable businesses and technology, generating $23 billion in revenue. The company comprises divisions like Cox Communications and Cox Automotive, which provide various B2B technology solutions and automotive services. Cox values innovation, inclusion, and the power of connection, aiming to foster a work environment where diverse voices are heard and respected. The company's commitment to sustainability and social impact is recognized by awards and certifications, such as being named a zero-waste business by Zero Waste USA.

📋 Description

• Responsible for incremental business growth for assigned targeted areas • Educate customers on the Offsite solutions product and services • Actively seek opportunities to grow relationships by connecting buyers and sellers to facilitate deal conversion • Manage assigned customer relationships for Manheim’s customers to provide a personalized auction experience and promote offsite inventory • Deliver a personalized, low-effort, positive auction experience to dealer clients • Utilize the Trade Desk Deal Dashboard and other sources, work all offers and bids below floor for assigned region • Interface with seller and buyer to bring the deal to a close • Create, nurture, and leverage positive client relationships to structure, negotiate, and close vehicle sales directly with clients • Respond to inquiries or concerns by providing assistance, addressing service concerns and facilitating sale requirements • Serve as interface to improve customer experience and productivity by collecting, analyzing, identifying, and presenting information • Develop and strengthen relationships with dealers over phone and online through planned contact and meetings • Identify and build knowledge of market and MMR trends, service themes, make/model demand, and critical client feedback to assimilate into weekly territory recap to leadership • Collaborate with customer account team to identify and capitalize on opportunities for growth • Develop positive relationships with clients, understanding their vehicle requirements and helping them understand auction processes, vehicle availability and preparation, and delivery • Educate clients on online vehicle exchange, simulcast, and other company services for understanding and realistic expectations • Serve as point person for resolution of client issues in partnership with Trade Desk Leadership and other stakeholders • Provide a direct communications link to clients, ensuring their expectations are met and service issues resolved • Investigate, troubleshoot and resolve identified problems and issues • Utilize SalesForce.com to record all client interactions, run reports, and analyze client data • Educate and inform customers of specific opportunities that match buying/selling habits • Proactively educate dealers on offsite solutions and value proposition • Function as a solid team player and work closely with teammates, field sales, and customer care to create a superior customer experience • Work with manager and stakeholders to ensure a consistent and effective online and in-lane customer experience

🎯 Requirements

• High school diploma/GED and 3 years’ experience • Bilingual preferred • 2 years dealership or wholesale experience strongly preferred • Previous experience in sales role desired • Effective communication (written and verbal) and interpersonal skills required • Ability to engage customers in a consultative manner and effectively recommend additional products and services • Ability to work in a high performance, fast-paced team environment • Solid computer skills, including ability to use Internet and MS Office effectively • Ability to process information with a high level of accuracy • Ability to manage multiple concurrent objectives, projects or activities, making effective judgements as to prioritizing and time allocations • Ability to adapt to and work effectively within a constantly changing environment • Excellent customer service and problem-solving skills required • Ability to sit or stand for prolonged periods of time • Ability to perform repetitive tasks, manual dexterity • Vision abilities required include close, distance and depth perception

🏖️ Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month • Seven paid holidays throughout the calendar year • Additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave • Health care insurance (medical, dental, vision) • Retirement planning (401(k)) • Paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)