
1001 - 5000 employees
Founded 2024
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 $50M Series C - Crescendo on 2024-10
Artificial Intelligence • SaaS • B2B
Crescendo is an AI-native contact center and CX platform that combines continuously operated AI assistants with human CX specialists to deliver guaranteed outcomes across chat, voice, email and other channels. They provide multimodal AI assistants (chat, voice, email, shopping assistant) plus operational AI for continuous optimization, managed BPO services, CRM and SaaS integrations, and industry-focused solutions for retail & e-commerce, financial services, connected devices, and health & wellness. Crescendo emphasizes outcome-based pricing, performance guarantees, SOC-2 and HIPAA compliance, and rapid deployment to improve customer satisfaction, reduce response times and lower costs.
🔥 2 minutes ago
🌵 Arizona, Florida, +10 more states – Remote
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
⬇️ Data Entry
🦅 H1B Visa Sponsor
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1001 - 5000 employees
Founded 2024
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 $50M Series C - Crescendo on 2024-10
Artificial Intelligence • SaaS • B2B
Crescendo is an AI-native contact center and CX platform that combines continuously operated AI assistants with human CX specialists to deliver guaranteed outcomes across chat, voice, email and other channels. They provide multimodal AI assistants (chat, voice, email, shopping assistant) plus operational AI for continuous optimization, managed BPO services, CRM and SaaS integrations, and industry-focused solutions for retail & e-commerce, financial services, connected devices, and health & wellness. Crescendo emphasizes outcome-based pricing, performance guarantees, SOC-2 and HIPAA compliance, and rapid deployment to improve customer satisfaction, reduce response times and lower costs.
• Working with confidential and private information • Transferring data from various sources/formats into specified spreadsheets with a high degree of accuracy • Leveraging proprietary software to generate final and renewal quote sheets • Generating Sales Proposal documents through Salesforce and HelloSign • Verifying all data required for quoting is received and, as necessary, communicating the need for additional or missing documentation through Salesforce.
• Strong work ethic and unparalleled attention to detail • Ability to handle periods of high-volume in a fast-paced work environment • Desire to work both independently and collaboratively • Great communication skills • Basic Excel knowledge • Salesforce experience is a plus
• Competitive base salary • Generous paid time off • Comprehensive benefits package including medical, dental, and vision options that are applicable per country of residence for all our full-time employees • Competitive retirement benefits • Access to free posture-based fitness workouts from home • Training and professional development opportunities
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