Manager, Small Business Sales

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Crisis Prevention Institute

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1980

📚 Education

💰 Private Equity Round on 2011-11

Education • Healthcare • Human Services

Crisis Prevention Institute is a leading provider of training programs designed to teach individuals how to prevent and manage crisis situations effectively. The organization specializes in evidence-based de-escalation techniques, trauma-informed approaches, and nonviolent crisis intervention methods, catering primarily to professionals in various sectors such as education, health care, and human services. CPI aims to foster safe environments through customized training solutions that equip staff with the necessary skills to handle challenging behaviors and situations confidently.

📋 Description

• Lead, coach, and develop a team of Small Business Account Executives and Sales Development Representatives. • Drive achievement of SMB revenue, pipeline, and conversion targets. • Establish performance expectations and accountability around activity, pipeline creation, opportunity progression, and closed business. • Develop and pilot outbound prospecting strategies to supplement inbound lead generation and increase market penetration. • Design and refine territory, segmentation, and lead management strategies to maximize sales productivity. • Partner with Marketing to optimize lead flow, lead quality, campaign effectiveness, and handoff processes. • Collaborate with Revenue Operations to establish reporting, dashboards, forecasting, and performance analytics. • Monitor inbound lead response times, conversion rates, pipeline health, and sales cycle effectiveness. • Identify opportunities to expand SDR support and build scalable prospecting processes across multiple sales segments. • Conduct regular coaching sessions, call reviews, deal reviews, and pipeline inspections to improve individual and team performance. • Work cross-functionally with Product, Customer Success, Legal, Finance, and Marketing to remove obstacles and accelerate sales outcomes. • Contribute to overall sales strategy and serve as a leader in CPI's growth initiatives. • Perform other position-related duties as assigned.

🎯 Requirements

• Bachelor’s degree in business, marketing, or a related field • 1–3 years of proven success leading high‑performing sales teams, consistently exceeding quota and driving significant revenue growth • Demonstrated expertise in sales coaching, pipeline management, contract negotiation, revenue forecasting, and territory management • Proven ability to drive accountability and performance within a results-driven sales organization • Experience recruiting, developing, and retaining top sales talent in a fast-paced, growth-oriented environment • Strong operational discipline with experience leveraging CRM platforms, sales analytics, and forecasting tools to drive visibility and business performance • Excellent communication, presentation, and executive relationship-building skill • Exceptional leadership skills with the ability to inspire, coach, and elevate high-performing sales teams in a fast-paced, competitive environment • Strategic mindset with strong business acumen, sound judgment, and adaptability to evolving market dynamics • Outstanding communication, presentation, and negotiation skills, with the confidence to engage decision-makers and executive stakeholders at every level • Strong analytical and problem-solving abilities, leveraging data, pipeline insights, and market trends to drive sales strategy and performance improvement • Demonstrated ability to foster accountability, operational discipline, and consistent execution within a results-driven sales organization • Driven, resilient, and highly results-oriented, with a commitment to excellence, continuous improvement, and winning as a team.

🏖️ Benefits

• Comprehensive compensation package • Comprehensive benefits package • 401k • PTO • Health & Wellness Days • Paid Volunteer Time Off • Continuing education and training • Hybrid or remote work schedule • Paid Parental Leave